Facebook & Instagram

Horrible!!!!! Ive had nothing but problems from day one! I still havent been able to use or sell on FB

I am unable to connect Facebook & Instagram app to my Shopify store. I have tried it several times for over a week, but it is repeatedly showing an error message. I am being billed monthly, but I am unable to use the sales channel to sell products. it's so disappointing and discouraging!! The support is equally pathetic. I have no idea what the issue is because nothing is being pointed out, except that an error occurred.

It wont connect to my facebook profile AND there is no way to contact anybody!!!!!

very poor instructions, support is either confusing or non-existant. one star more than should be given

Very pathetic experience with the app and meta in general, catalogue mismatch is such a common issue but developers never fix it. When you speak with their team they ask yu to custom change the code. Now what is the point of paying meta and Shopify if one was going to dive into custom coding. Sadly these big fish are out of reach of commoners like us but they do cost us a lot

absoluty mess -

Been in UI/UX and software development for nearly 20 years, I've never seen a more difficult tool in my life

Many configurations that don't get connected by default, and impossible to troubleshoot. The Chat service is a joke. They never respond, and the chat service disconnects while you're waiting sometimes hours to get someone.

To make it worse, they're happy to take your money for ad campaigns even when the app is not configured correctly, resulting in just a loss of funds with no benefit.

Such a painfully awful app!

Stopped working. Can't connect. Broken.

Not possible to give 0 stars, hopeless application.