Facebook & Instagram , 리뷰 4,684개

전체 평점
3.8
평점 수준당 개수
  • 평점의 62%가 별 5개입니다
  • 평점의 15%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 16%가 별 1개입니다
2023년 7월 30일

works great my for online store I would recommend anyone using Facebook and instagram. Products are loaded very fast

ShannonsChiqueBoutique
미국
앱 사용 기간 대략 1년
답글 Meta개 2023년 8월 18일

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

2023년 11월 15일

get orders but payments are not captured.

Western Soul®
미국
앱 사용 기간 거의 5년
답글 Meta개 2023년 11월 20일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2023년 11월 13일

best products

Littlepinot.com
미국
앱 사용 기간 7개월
답글 Meta개 2023년 11월 20일

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2023년 11월 28일

good

Kiacor Inc
미국
앱 사용 기간 거의 2년
답글 Meta개 2023년 12월 15일

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2023년 8월 14일

So far so good, just started as new business and new company. Hope it'll gong to be smooth. Overall, I'm glad for the service.

Dunya Vitamins
미국
앱 사용 기간 4개월
답글 Meta개 2023년 8월 18일

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

2023년 12월 27일에 편집됨

good ? VERYYYY GOOD

GizmoFlick
미국
앱 사용 기간 16일
답글 Meta개 2023년 12월 29일

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

2023년 8월 25일

I Love. be able to see my product on my Facebook & Instagram is most exciting thing, very useful tool for sure.

Dieu-Merci
미국
앱 사용 기간 3개월
답글 Meta개 2023년 9월 5일

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

2023년 11월 15일

Gostaria de saber o porque que precisa de ser maior de 18 anos para configurar a conta do facebook, é sacanagem eu ter que esperar até o ano que vem para poder fazer uma configuração básica na loja, mas de resto o app é muito bom.

FL store
브라질
앱 사용 기간 6개월
답글 Meta개 2023년 11월 20일

Olá!

Obrigado por reservar um tempo para deixar um comentário. Pedimos desculpas pelo transtorno causado e gostaria de ajudá-lo com uma resolução. Entre em contato com nossa equipe de suporte comercial através deste link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Para que possamos pode entrar em contato com você diretamente e garantir que você tenha a melhor experiência possível.

Obrigado,
Meta-suporte

2023년 10월 17일

BEWARE - Horrible service. They have provided no solution or resolution to a setup issue reported on Sept 17; it is now Oct 17. Every time I follow up with them, I receive a generic response. I've specifically asked for ETAs, insight, and visibility into the issue on multiple occasions over the last four weeks so that I can have some sort of timeline on when the problem will be resolved, and they have provided zero concrete answers. This is the takeaway I want you to know: I have not been able to set up a shop with this channel in 4 weeks. Don't waste your time here.

CaringPaw
미국
앱 사용 기간 30일
답글 Meta개 2023년 10월 20일

Hi There!

Thank you for taking time to leave a review. We apologize for the troubles you've encountered with setup.

Please follow-up with our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can continue to assist you there and ensure you have the best possible experience.

Thank you,
Meta Support

2023년 7월 3일에 편집됨

HORRIBLE support! If you contact Meta about an issue with the Facebook channel they blame the issue on Shopify and tell you to contact Shopify since the channel was downloaded on their platform. However, when you contact Shopify they re-direct you back to Meta because Meta developed, runs, and owns the app. Similar to every other app not developed by Shopify, it is Meta's responsibility to fix issues and provide app support, but they refuse to do this. It's a useless and endless circle with zero solutions.

BRECK + FOX
캐나다
앱 사용 기간 2년 초과
답글 Meta개 2023년 7월 6일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support