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2020년 9월 18일

Clear your cache and ask the customer support if there are nay problems. Watch YouTube videos on help.shopify and on watch other informative videos that will save your time before stating your store.

Maternityair
캐나다
앱 사용 기간 대략 2개월
2020년 12월 18일

Esta melhorando cada vez mais, sempre pensando no empreendedor, gostei dessa atualizacao passando mais confianca

Dnovo Store
브라질
앱 사용 기간 대략 2개월
2021년 3월 24일

Its an awesome and helpful tool, I do wish it was a bit more easier to understand what I am doing and why I am doing it step by step, but all in all, I am super grateful for this tool!

3rd Eye Cacao Elixir
미국
앱 사용 기간 1년 초과
2023년 5월 6일에 편집됨

Consider bringing back our ability to post product for marketing . It was deleting by your developer team in Nov. Being able to be synced with Facebook to post product was simple and help business promote our product effectively. have been speaking to other businesses and It has been so damaging to not have this option. It is a shame Facebook has done away with our option to connect with our customers and audience this way. It is useless to speak with support as they act as if they know nothing about Facebook or changes. have sent feedback but pretty sure ignored. You need to really bring the gap of communication with Meta and Sellers. It is important and your team seem to lose touch with us. 4 month past Update to this review: You interface now has so many issues it is unbelievable every week you are changing something and simple breaking it just stop and go back to Oct 2022 and the enhances all those feature and all operations all changes since them have been very damaging to say the lest. Even product I do not give Facebook permission to show show on my store and your support is so poor and never helps they take my request and concerns and never generate a solution. I am luck if I get a response or follow up. You got to do better asap or Facebook will lose badly

Trinity Skys
미국
앱 사용 기간 거의 3년
답글 Meta개 2023년 5월 4일

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

2022년 3월 26일

app link shopify to business facebook with NO HUMAN support. I can NOT LINK shopify to facebook store to buy ads, but I can BUY ADS on facebook to shopify? I get banned ads for some items in 2020, but can sell that same item on amazon and today 2022 already, so I login and see SEE DATA from 2020 TWO YEARS AGO

SunneTropical
미국
앱 사용 기간 1년 초과
답글 Meta개 2022년 3월 29일

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with creating Ads. If your Ads account has not been approved, you will need to request a manual review from Facebook however I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Robyn | Shopify

2020년 11월 27일에 편집됨

i use this app to promote the products of my website.
it is really effectiv. i am only waiting for my disable account to be reactivated

Zora-service
독일
앱 사용 기간 대략 2개월
2021년 3월 8일

Good Flexible and easy to Access
Beginning was bit difficult But Now Feel Much Easy Thanks For Leading us

MAPLE FURNITURE STORE
말레이시아
앱 사용 기간 대략 2개월
2020년 9월 21일

This App is a complete nightmare to set up. It was way better, when you only had to fill in your facebook pixel id and everything was done. But now this app is required and only has errors. Every time i try to connect my facebook account with the "Connect Account" Button, it reloads the site and nothing has changed.

No Support, they just ignore me. I worked until 4am every night and now this bloody error has destroyed everything, can't use my pixel anymore because of this.

Nebu Nova
독일
앱 사용 기간 1년 초과
답글 Meta개 2020년 9월 22일

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

2020년 11월 3일

Works great and is a must-have for Facebook ads. Easy to set up and to use. Connects to Shopify very easily.

Top Table Sports
미국
앱 사용 기간 대략 2개월
2022년 10월 2일

I tried to connect my Shopify to my Facebook several times. In the end, Shopify messed up my Meta Business account and I got permanently blocked there, and I have no idea, why. Had to create a new fake FB account, ironically that works perfectly. But my original personal account is broken now, with no way to fix it, I cannot even contact the support anymore.

Hello Paper!
독일
앱 사용 기간 1년 초과
답글 Meta개 2022년 10월 5일

Hi there!

Ashley here with Shopify! Thank you for taking your time to let us know about your experience with the Facebook channel app. I will be reaching out to your shortly through email so we can look into this.

I look forward to chatting with you!

Ashley | Support Shopify