리뷰 (4,760)

전체 평점
3.8
평점 수준당 개수
  • 평점의 62%가 별 5개입니다
  • 평점의 15%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 16%가 별 1개입니다
2021년 3월 11일

I USED THIS app to help me promote my products on social media. I'm quite confused as to how to even make a post. Other than that , all good.

Abundant Earth Collective
미국
앱 사용 기간 1년 초과
답글 Meta개 2021년 3월 13일

Thank you for taking the time to share your experience. Your feedback is extremely valuable to us and I want to ensure you are getting the most out of our app. I will be reaching out via email shortly to connect with you. Look forward to hearing back. - Anna, Shopify Support

2020년 12월 28일

I knew nothing and it worked. I hope all the apps are as easy as this one. I have nothing more to say.

Tradewinds West
미국
앱 사용 기간 17일
2021년 12월 28일

Full of errors and support is useless, none of the messages have been answered.
Its quite surprising that the support is so bad for such a big platform

Exhibit Rugs
미국
앱 사용 기간 6개월
답글 Meta개 2021년 12월 29일

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We value your feedback and I'm sorry to hear about the issues you are facing. I'm going to follow up with you in an email and see where I can help with addressing those error messages that you are facing.

Adil | Shopify

2022년 10월 29일

we get the following error "Sorry, something went wrong" same like other users, can your help us to solve this problem too

Mushroom UK
영국
앱 사용 기간 6개월
답글 Meta개 2022년 10월 31일

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook on your store. I am sorry to hear that your shop has been affected by this error - I am going to make sure that Facebook's team resolves this on your shop. For now, I'm going to follow up with you over email to open up the lines of communication so we can keep in contact.

Charlotte | Shopify

2021년 8월 31일

the problem I'm facing with this account Is that it has been restricted since I opened my Shopify store and my drop shipping account and attached you guys with it, but before my Shopify store everything was working ok, I was allowed to share my artwork and I was allowed to boots my post to reach more customers and I was allowed to pay for my ads without no problem, and now I'm not allowed to do anything and all I'm sharing is my artwork on my drop shippers products, what's the point of having a business account if I can't advertise my work and share my products, it's been stressful because all you guys are telling me is that I've not complied by Facebook and Instagram policies without explaining to me which policies I've broken, there's nothing bad on my account that I'm sharing so just very confused, I just want my account back that's it, everything was fine until I added you guys through my Shopify account but instead, it has given me more headache than good.

Studio Kathryna: Art to Inspire
영국
앱 사용 기간 6개월
답글 Meta개 2021년 9월 3일

Hello,

Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to reach out over email and see if we can address some of the issues you were having with the app and your Facebook accounts.
Jack | Shopify

2021년 4월 4일에 편집됨

The application is way too much in your face. Not friendly. Still trying to figure out some stuff. over all ok

Like Petunia
미국
앱 사용 기간 6개월
2023년 3월 15일

Horrible, if one does not pay for Ad then facebook will not allow others to see the page of what you are selling and you will not be able to sell on facebook, the Facebook Ad are a scam they charge you too much and when one sees in Shopify the analytics you will realize that facebook is scamming one since they are not the same as facebook charges you, for example facebook charges you for 10 visits that made to your page and when one sees in Shopify only visited 5 people , Facebook stole you money

Te Ves Linda
미국
앱 사용 기간 6개월
답글 Meta개 2023년 5월 3일

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

2020년 10월 20일

great app. very convenient to use. I'd love to recommend to anyone around. It boosts my sales on facebook.

BARMASO
미얀마
앱 사용 기간 17일
2022년 10월 21일

let me know when the problem is solved cookie ! let me know when the problem is solved cookie !
let me know when the problem is solved cookie !

MONHOME
스위스
앱 사용 기간 6개월
답글 Meta개 2022년 10월 27일

Hi there,

Vance here with Shopify! Thank you for taking your time to leave us a review. It sounds like you might be experiencing an issue with onboarding to the Facebook channel. Our team is already working with Meta to address any errors. I will be reaching out to you shortly via email to offer further support!

Vance | Shopify Support

2020년 10월 13일

It is good so far. My worry is that my personal page will have things about my product which I do not want.

One Product Website
미국
앱 사용 기간 17일