리뷰 (8,250)

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2024년 2월 3일

it is not working at all

SilkenShine
덴마크
앱 사용 기간 대략 2개월
답글 Meta개 2024년 2월 9일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024년 1월 29일

ME HAN ELIMINADO COMO ADMINISTRADORA D EMI CUENTA EMPRESARIAL DE FACEBOOK Y INSTAGRAM. NO HAY FORMA DE ACCEDER Y NO ENTIENDO PORQUE LA HAYAN ELIMINADO ya que no hay forma de averiguarlo.

Traces of the World
스페인
앱 사용 기간 대략 3년
답글 Meta개 2024년 2월 2일

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña detallada. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una solución.

Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos continuar apoyándolo directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
Meta soporte

2024년 4월 19일

Trying to connect my account from last 4 days, even its connect but not showing any products on my Facebook page, kindly help, Subhanbhatkar@gmail.com

Glamour galore boutique
오만
앱 사용 기간 대략 4시간
2024년 6월 29일

Je suis très déçu de ces deux applications. ils ont fermé mon compte et j ai perdu plus de 16 500 followers

Signé LàLà
캐나다
앱 사용 기간 16일
2024년 1월 22일

GANZ SCHLECHT - BEI PROBLEMEN MIT META GIBT ES KEINE LÖSUNGEN UND KEINEN KUNDENSERVICE!

Meta - Facebook und Instagram - sind unerlässliche Tools. Obwohl ich jeglichen Anweisungen gefolgt bin, ist es mir bis heute nicht gelungen,
- dass ich Werbung schalten kann
- dass ich meine Zahlungsmittel verifizieren
- das die Werbeeinschränkungen auf meinen Konten aufgehoben wurden
- ein Ticket zu eröffnen
- das der Kundenservice reagiert und mir eine andere Lösung anbietet als Links, die ins Nirwana enden
- Shopify mit Meta zu verknüpfen

valleygrapes
독일
앱 사용 기간 9개월
답글 Meta개 2024년 1월 26일

Hallo!

Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten und möchte Ihnen gerne bei einer Lösung behilflich sein.

Bitte kontaktieren Sie unser Business Support-Team über diesen Link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram damit wir kann direkt mit Ihnen Kontakt aufnehmen und sicherstellen, dass Sie das bestmögliche Erlebnis haben.

Danke schön,
Meta-Unterstützung

2024년 1월 26일

Hello,

We have a store on Facebook BUT THERE'S NO WAY to access it now. Our website moved to other Shopify address, and the store is linked to the old Shopify address. When I tried to link Facebook in a new Shopify store it said that I must go to the old store and unlinke the Facebook sales channel, I did that and after that came back and now the error massage says "These assets are already linked to a shop. Since you don’t have permission to edit the catalog connected to this shop, a Business Manager admin must assign you Manage catalog permissions to continue.", but my page IS AN ADMIN. What admin permissions are you referring to if I have the admin role of the page I am trying to reconnect to a new Shopify store ( with the same products); I need to access my Instagram and Facebook store to edit prices ( or relink it fully so the pricing is up to date) but the IG/FB store is NOT ACCESSIBLE through meta business suite AT ALL! The help support on Shopify ( as they mention it will be provided by Meta for those who use this as point of sales) is giving Error page. This all is very frustrating.

Jinshininstitute updated
미국
앱 사용 기간 대략 1시간
답글 Meta개 2024년 2월 2일

Hi There!

Thank you for taking time to leave a detailed review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024년 6월 2일

THDE WORST and beyound complicated for NO REASON

Teacher Treats: Monthly Subscription Boxes
미국
앱 사용 기간 1년 초과
2024년 1월 14일

Facebook algorithm blocked my domain and there’s no way for me to connect my business and no humans I can speak to

Iisaka Station
미국
앱 사용 기간 28일
답글 Meta개 2024년 1월 26일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024년 1월 10일

Won't connect my shopify and no help

Black sheep
영국
앱 사용 기간 5개월
답글 Meta개 2024년 1월 12일

Hi There,

Thank you for taking time to leave a review.

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2023년 12월 21일

hola, tengo problemas para instalar la app en mi tienda, de ninguna forma me permite hacerlo. y solo me dice "
Sorry, something went wrong."
We're working on getting this fixed as soon as we can.

necesito AYUDA

COSMONOVA
콜롬비아
앱 사용 기간 1일
답글 Meta개 2023년 12월 29일

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una solución.

Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos comunicarnos con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
Meta soporte