Facebook & Instagram , 리뷰 4,682개
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Having a really hard time with the app. It was working well but then the prices are not updating. I removed the facebook channel, disconnected my facebook page from instagram, deleted the shop and collections. Tried to set everything up from scratch but the prices are not right when I tagged on instagram.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
This app was very easy to set up and was super streamlined. Facebook's products are always superb and phenomenal to use!
Been on this constant circle or errors or could not connect to Instragram account. Go through all the setup in Facebook Commerce manager, and then try to setup and never does.. It creates product catalogs that are not fully setup, and unable to go back and modify. Facebook help is not there at all.. Spent days trying to uninstall, reinstall, starting from square one over and over, to simply not get any help..
Hi there,
Nate here from Shopify. Thank you for taking the time to share your feedback with us. I'm sorry to hear that you ran into these challenges while setting up the Facebook channel. I'm going to follow up by email to open up the lines of communication and help where I can.
Nate | Shopify
Once I decided it was ok to delete my existing commerce account and create a new one via Shopify info and products I felt better.
Working perfectly! Para todos aquellos buscando un integración eficiente, esta APP lo tiene todo, intuitiva, facil y rápida, recomendada al 100%
Very easy to complete the steps to install the App so far. Let's see how it will function so in the meantime it has 5 stars.
I used the old interface for my pixel? I discover this new. It was not realy intuitive for me but very quick to understand. Thanks.
I start to use it, I hope that will be good
I start to use it, I hope that will be good
I start to use it, I hope that will be good
handy app although it becomes frustrating when FB filters out products due to trigger words that they don't allow through their political correctness. this is a frustration
Hi there!
Charlotte here with Shopify Support. Thank you for taking your time to leave us a review. Although we at Shopify have no control over how Facebook filters products and product content based on their guidelines, I would be happy to reach out to you via email to help guide you in the right direction, and answer any questions you may have. I want to ensure you can make the most out of our app.
I look forward to chatting with you soon!
Charlotte | Shopify Support
It was very easy to connect my already existing account. This is my first time digging this deep into social media