리뷰 (8,717)

전체 평점
4.3
평점 수준당 개수
  • 평점의 66%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 13%가 별 1개입니다
2021년 2월 7일

My phone number wouldn't work when trying to have my Two-Factor Authentication code sent to me, other than that its good and beneficial.

Nofinaldistrict
미국
앱 사용 기간 거의 2년
2021년 1월 4일

I've just installed it so I've not had the chance to go deeper with it for now; but the setup seems quite thorough but in the same time is quick and really easy so it's a good start!

LNOC Store
프랑스
앱 사용 기간 거의 2년
2023년 7월 10일

não consigo editar as informacoes. Enviei mensagem ao support mas ninguem me responde. Os produtos do catalogo não são todos adicionados

FluffyBoom
미국
앱 사용 기간 1년 초과
답글 Meta개 2023년 7월 18일

Olá!
Obrigado por reservar um tempo para deixar um comentário. Pedimos desculpas pelo inconveniente causado e gostaríamos de ajudá-lo com uma resolução. Você poderia entrar em contato com nossa equipe de suporte comercial novamente por meio deste link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram para que possamos acompanhá-lo diretamente e garantir que você tenha a melhor experiência possível.

Obrigado,
MetaSuporte

2021년 3월 18일

Very smooth, I'm pretty impressed at how well it connected all of the disparate pieces and parts I've been putting together over the past few years.

Ignis Umbra LLC
미국
앱 사용 기간 거의 2년
2020년 12월 28일

I'm getting more familiar with how to set up my Facebook store now so it's getting easier to use and set things up. It was stressful at first, but the more I worked on it, the better. Now I'm working on setting up categories for both Facebook and Instagram.

All Health N Beauty
미국
앱 사용 기간 거의 2년
2021년 3월 22일

Love that app allows visibility via FB to my store. Conversation statistics are everything abd I enjoy the helpful tips that help me grow

A Sophisticated Finish Boutique
미국
앱 사용 기간 거의 2년
2020년 12월 2일

I used this app to help me unable Facebook shopping. It was easy to use and easy to follow even for a novice like me.

Viva Terra Boutique
미국
앱 사용 기간 거의 2년
2020년 10월 30일

So far so good. I always get a bit nervous linking this to that, but I do trust Shopify and the more all my channels are integrated the better.

Music Box Designs
네덜란드
앱 사용 기간 거의 2년
2021년 12월 1일

the app Spams my followers with product updates...and there is no way to turn it off! Im losing followers as its getting annoying...

Royal Dubai Jewellers
캐나다
앱 사용 기간 거의 2년
답글 Meta개 2021년 12월 7일

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the issue you're having with product updates on Facebook. This sounds like a Facebook page setting however I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Robyn | Shopify

2022년 12월 13일

I wish I could give negative stars. DO NOT add this channel to your store, especially if you are already having some success. This app ruined my account eligibility and chances for reinstatement of all 4 of my FB commerce accounts. I’ve been running shops on FB for almost 3 years now.

All this app does is waste our time and energy. It does not support proper reporting or integration with Shopify. I have errors at every turn with unknown causes. Even when I’ve satisfied all the setup checklists and my shop meets all requirements, there continues to be bugs. I thoroughly configured every aspect of my shop, connecting it to my business manager, LLC, verified my business and satisfy every single eligibility requirement, but somehow my commerce shops still dont comply with our Commerce Eligibility Requirements.

90 % of my sales came directly from organic facebook traffic. And now suddenly my shop doesn’t meet requirements. I have excellent reviews and received only one return request out of all my Facebook sales. This experience has me ready to give up on selling on Facebook altogether. Thanks for nothing.

hairlaidy
미국
앱 사용 기간 10개월
답글 Meta개 2022년 12월 14일

Hi there,

Thank you for taking the time to leave your review. I'm sorry that you've been having problems with the Facebook & Instagram app. I've passed this review to our support team and they are taking a look.

If you haven't already, you can reach out to our support at https://admin.shopify.com/apps/facebook-ads/shopify_app/support with more information.

Thanks,
Steve