리뷰 (6,965)

전체 평점
4.2
평점 수준당 개수
  • 평점의 65%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 14%가 별 1개입니다
2020년 9월 30일

I used this app to set up my Shopify and it was truly the easiest thing. I love it, with just a few clicks and everything was set and ready to go.

We Fashion Boutique
미국
앱 사용 기간 2개월
2020년 9월 7일

I helps a lot for me to generate sales and connect with my target customers. keep up the good work.

Tech Workz
필리핀
앱 사용 기간 2개월
2021년 3월 11일에 편집됨

It was a little bit intimidating starting my first app, but all and all it went well, I guess I was excited about the app and how it would turn out. I like the way Facebook channel worked out for me. I enjoyed the courtesy of the whole experience .

Preferred Automotive Co
미국
앱 사용 기간 2개월
2020년 10월 12일

this app is as really, eye catching, great app, very helpful. Therefore I highly recommend this app.

6FEETSAFETY
미국
앱 사용 기간 2개월
2022년 11월 1일

Error message after error message. Instructions that don't work. A new support staff member responds each time so there's zero ownership of actually helping you solve the issue. I just don't think Shopify integrations work, but they look shiny and fairly easy to use from the outside. Once you try to implement anything it takes weeks if not months to resolve.

Ruby Sampson
미국
앱 사용 기간 2년 초과
답글 Meta개 2022년 11월 3일

Hi There!

Aaron here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram App and provide any help you might need. If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you,

Aaron

2020년 11월 18일에 편집됨

Really user-friendly and quick! First time Shopify user and thereby Facebook sales user and the integration was seamless!

Shop Jenixs
미국
앱 사용 기간 2개월
2023년 7월 3일에 편집됨

HORRIBLE support! If you contact Meta about an issue with the Facebook channel they blame the issue on Shopify and tell you to contact Shopify since the channel was downloaded on their platform. However, when you contact Shopify they re-direct you back to Meta because Meta developed, runs, and owns the app. Similar to every other app not developed by Shopify, it is Meta's responsibility to fix issues and provide app support, but they refuse to do this. It's a useless and endless circle with zero solutions.

BRECK + FOX
캐나다
앱 사용 기간 2년 초과
답글 Meta개 2023년 7월 6일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2020년 12월 8일

Muito bom consegui conectar meu pixel super rapido e facil, sem erros, o app mostra o que deve fazer o passo a passo

GrandeOferta
브라질
앱 사용 기간 2개월
2023년 4월 20일

If you have a problem - no one is answering. nothing is working. Everything is super complicated. You get automatic customer service msg and that's it. trouble shooting leads you nowhere. They can suspend your account or block it without an explanation

I did try to talk to customer service several times, really, but I got nothing.

DEN'O Silver GmbH
오스트리아
앱 사용 기간 2년 초과
답글 Meta개 2023년 5월 3일

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

2020년 9월 30일

Very easy and professional. I would recommend it to a friend for starting a business. It certainly will help!

Heidi’s Home Goods
미국
앱 사용 기간 2개월