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I've only just set up my Facebook channel so I can only speak to that experience. The set up was pretty easy/beginner friendly.
I followed the process in ads manager along with a you tube video. I was a bit confusing at first but I believe I got it set up right.
I used this to connect to fb. I liked how it worked. It would be better if all info was on 1 page instead of having to jump from page to page.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
The log in process was a little confusing because i have almost 5 pages and i had to create new FB pixel & catalogue, the old ones were not working anymore .
I used this app to set up facebook channel. I would like to test it to know it is connected to my shopify account.
I like the user friendly aspect, but I need a little more direction on the business and backend of the site. I wish there was a little tutorial or at least a link of the most popular ways to set it up.
Thanks for sharing your feedback! We work hard to improve our app functionality and ease of access, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
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I like the way it works, it helped me to understand how to connect my accounts and it was so easy to understand
This app is garbage. It won’t even load for me after barely being able to re-install it. Fix this because I’m running a business and need this to be working.
Thanks so much for taking the time to share your experience. Your feedback is very much appreciated in helping us make the app better. It sounds like you are experiencing some issues when trying to access the app. I know there was an issue impacting a few merchants earlier this week, which has now been fixed. I will be sending you an email to see if you are still being impacted. Looking forward to hearing back. - Anna, Shopify Support
very helpful heled me set up my account. looking forward to gettting more sales using this site. we will continue to manage and adjust as needed.