Facebook & Instagram , 리뷰 4,682개

전체 평점
3.8
평점 수준당 개수
  • 평점의 62%가 별 5개입니다
  • 평점의 15%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 16%가 별 1개입니다
2023년 5월 31일

This is a TERRIBLE TERRIBLE TERRIBLE App/product. Facebook is an absolute nightmare. Facebook constantly suspended my Business Account before permanently disbanded it. All I was doing was trying to install META Pixel and it is a terrible painful process. I even hired a Shopify Expert to help me and even he could not figure it out. An absolute terrible experience that is not user friendly. Extremely frustrated with the whole process.

Bongi’s
미국
앱 사용 기간 대략 1개월
답글 Meta개 2023년 6월 14일

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]

2023년 10월 28일

Easy to use.

Peachlyjr
미국
앱 사용 기간 4개월
답글 Meta개 2023년 11월 3일

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

2023년 12월 31일

aucun de mes articles professionnels éligible n'est présent sur Facebook, je dois revoir mes annonces de produits et m'assurer qu'elles répondent aux critères d'éligibilité
Pouvez vous m'aider et vérifier vos produits?

Charly Fait Son Cinema
프랑스
앱 사용 기간 5개월
답글 Meta개 2024년 1월 5일

Salut,

Merci d'avoir pris le temps de laisser un avis!

Veuillez contacter notre équipe d'assistance aux entreprises via ce lien afin que nous puissions vous aider davantage :

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Nous ne manquerons pas de vous contacter directement et de veiller à ce que vous ayez la meilleure expérience possible.

Merci,
Méta Support

2023년 6월 24일

The worst support I've ever encountered, repetitive bans for no reason. The support team told me I would receive a response within 24 hours, but 5 days later, still nothing and no response despite multiple follow-ups. Many other issues as well!!!

Frauenschön
벨기에
앱 사용 기간 3개월
답글 Meta개 2023년 6월 27일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2023년 5월 30일

i cant even get it to open & load. it just goes to a blank white page. no error message, nothing. its been installed. i just cant access it to do anything with it. so useless.

messofmoxie
미국
앱 사용 기간 10일
답글 Meta개 2023년 5월 31일

Hi there,

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support]

2023년 9월 19일

It's ok, there are things that should not be as difficult as they are or other things that are hidden but very needed for your shop to work.

WearManga
미국
앱 사용 기간 15일
답글 Meta개 2023년 9월 22일

Hi There!

Thank you for taking time to leave a review. If you need further assistance from us, please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

2024년 3월 22일

good work

infinity
인도
2023년 10월 8일

It helps a lot in my daily

Beautly-face
독일
앱 사용 기간 15일
답글 Meta개 2023년 10월 13일

Hi There,

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2023년 11월 5일

Horrible instructions are not clear.

QSIMEK
미국
앱 사용 기간 대략 1개월
답글 Meta개 2023년 11월 10일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2023년 7월 25일

This app just doesn't work and customer service isn't really available. Everything looks great in the store builder, and then nothing comes up on the sites. I'm through.

Desi Toys and Decor
미국
앱 사용 기간 26일
답글 Meta개 2023년 7월 28일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support