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I used this app to connect my store to my business page on facebook. It was really helpful! It was easy to use and set up was very simple.
Simple set up. Haven't done much with it yet but the process is simple enough to set up an ad. No bugs encountered.
Why cant I connect my facebook page to shopify? This is slowing down my progression for no reason. I get this message when I try to connect my shopify, im in CANADA and i cant connect it, what the hell?:
This account can't be selected because checkout on Facebook or Instagram is only available in some countries. If you want to select this account, go back and choose a different checkout method
EDIT: Please dont tell me to go to facebook customer service, it's impossible to talk to a real person, I don't need that written info, its useless. I need to tal kto a real agent.
Hi There,
Kristin here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
There is ZERO customer support on the Facebook end. I can appreciate that Shopify is at least trying to help, but after months of trying, I am still not able to connect my Shopify store with FB because of a request from years ago to connect my Etsy shop. Even though I no longer have my Etsy shop connected anywhere on within FB's black hole of a backend they call the Commerce Manager. They are monopolizing a service they cannot even support. It's total BS. I'm giving up on trying to connect FB and Insta, sorry Shopify... I really like you guys and would prefer to route my social media to my Shopify store, but FB is making the connection impossible to move forward with.
Hey there,
Ashley here from Shopify. Thank you for taking the time to share your feedback with us. I'm sorry to hear about your experience with the Facebook support team. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team and troubleshoot this further with you.
Ashley l Shopify
I used this app to help me do something for my bisness. I realy like how it does y. It would be nice in it that z better.
Wonderful app! Great for my business. I am growing be leaps and bounds each and every month. Gonna be doing this full time soon.
Works decent enough. Instagram appears to integrate better with Shopify than Facebook Shopping. You sync and push your catalog and it just shows up on Instagram. Facebook on the other hand has a few issues. For example one collection I have shows up on Instagram but keeps giving me error messages on the Facebook shopping side. Wish it had a simple push feature to Facebook Merchant for singular products.
Hi There!
Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!
Thank you,
Meta Support
As long as your Facebook page has no issues this app is so smooth it also makes suggestions for you to follow I like it so far
It was quick and easy, I feel like anyone should be able to do it as the navigation is pretty self explanatory and does it all for you mainly.
its was easy to link to my shopify store and i liked that it automatically upload the products to my facebook page. But i'm still testing...