Facebook & Instagram

If I didn't have to have it, I wouldn't. The app solves nothing, and when things (like the Meta Pixel or Conversions API) breaks, there is no point in going here and clicking about. In fact, I never open this interface, because it serves no value to my business.

My FB Shop verification has been under review for over 2 months!

nothing works, and i can't log in to get help. Rubbish.

It does not get connected without code. What is the purpose of automation when i need to enter code

awful. I keep getting asked to verify my account. Will it ever stay verified?!?

not user friendly when having issues.

I am really disappointed as my Shopify account cannot show the catalogue in social media, Facebook and Instagram. It is under review for more than 4 weeks and I do not get any support.

Dear Meta,

I'm giving you a 1 star review, because of 2 serious issues I have no opportunity to solve on my own through Meta on Shopify.

Firstly, a product of mine - Bamboo Men's Briefs - keeps getting rejected, even after I have requested a review over the decision for my product to be rejected because of supposedly it not following Meta Commerce Policies.

I do not see how Bamboo Men's Briefs ...

worked for a week, then started removing products and tags from my shop. no help from support

This app brings in one photo for each listing and it's a variation photo. Don't bother trying to change it, because it will just revert right back to the wrong one. The only advice I've received on how to fix this is to manually add the products to Meta...which defeats the whole purpose of even having it connected to Shopify.