리뷰 (7,254)

전체 평점
4.2
평점 수준당 개수
  • 평점의 65%가 별 5개입니다
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2020년 9월 11일

Buona app, penso di utilizzarla solo per facebook shops, per le inserzioni mi affiderà direttamente a BM

MORGICO®
이탈리아
앱 사용 기간 대략 1개월
2021년 2월 13일

If I could, I'd rate 0. Unfortunately they were no help. I added the app to be able to Instagram product tag because apparently this is the only way?? I was denied for not having any products to sell. Finally, I made my page not private and showed that I do indeed have products. I filed an appeal but apparently you have to upload products to a Facebook catalog ALL OVER AGAIN? And if you file an appeal once, according to Facebook Contact Support, you cannot file a second appeal. The app is useless. The support is useless. There is literally no way to move forward with any help for small business owners who are just trying to learn and engage in social media. There is literally no way to Instagram product tag unless you make a Facebook account and catalog, BUT if you mess up and accidentally file an appeal because you thought you had products in there, they will not allow you to file an appeal again. There is literally no solution. I really hope they - Instagram and Facebook - disassociate themselves and fix this issue. This really sucks because now I have to move forward as a business without the use of Instagram to help. Other businesses who signed up for Instagram product tagging before this change will be able to flourish but the rest of us moving forward who have one bump in the road cannot redeem themselves. I was even willing to pay someone for their services to help me but once I read you can only appeal once? I would have paid for them to hit that bump as well. It's useless unfortunately :(

What She's Wearing
미국
앱 사용 기간 대략 1개월
답글 Meta개 2021년 2월 16일

Thank you for sharing your thoughts. I deeply understand and appreciate the frustration of having your Instagram Shopping request denied. While unfortunate, the review and appeal processes are outside the scope of Shopify Support since they are both done directly by Facebook. I’ve sent out to an email to you to discuss this in more detail. I look forward to your reply. - Abdalla, Shopify Support

2020년 10월 21일

the set up is simple. i do not have any developing and designing training but it seems easy. i am still working around it but it seems easy

Mutara Africa Link Online Store (MALOS)
남아프리카
앱 사용 기간 대략 1개월
2020년 10월 24일에 편집됨

I am just learning, this is my first time using, so real confused yet but I will get it! It like any other, just takes some time. It will come to me.

Rainy Day Crafter
미국
앱 사용 기간 대략 1개월
2021년 3월 17일

I can't even download this app, it's just showing the URL is wrong, it should be fixed as soon as possible.

Itzus Collections
미국
앱 사용 기간 대략 1개월
답글 Meta개 2021년 3월 18일

Thank you for taking the time to share your feedback. It sounds like you are experiencing some issues with assessing the app. I'd like to look into this further for you so I will be sending you an email shortly to ask for more details. - Anna, Shopify Support

2021년 10월 29일

the app doesn't sync and Shopify customer service is sh*t. this specialty team they speak of doesn't exist. complete waste of my time

praterapparel
미국
앱 사용 기간 대략 1개월
답글 Meta개 2021년 11월 1일

Hello,

Jacky here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jacky | Shopify

2021년 6월 3일

It is very frustrating, Instagram approved my store but shopify keeps saying that it is not eligible, nobody gives me an answer, everything is message circles with nothing clear, without a solution I have days with the problem and nobody solves

Wei Joyeria
멕시코
앱 사용 기간 대략 1개월
답글 Meta개 2021년 6월 7일

Hey there! Thanks for taking the time to leave your feedback. I know there's a lot of moving parts to the world of e-commerce and I've sent you an email to help you with the next steps to getting this cleared up. Looking forward to hearing from you! | Jake, Support Specialist

2023년 8월 4일

This is great and I have been using Facebook for many years and it helps me to connect with people friends family relatives throughout the world

Luckyoutlets
미국
앱 사용 기간 3일
답글 Meta개 2023년 8월 18일

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

2021년 5월 16일

Had a lot of problems but now for over two weeks-going three I can't publish any ads from Shopify via Facebook. I constantly get the same error message "A problem with Facebook prevented your activity from being published. Try to republish in a few minutes." I tried multiple things, uninstalled the app, installed it again, disconnected my account, and connected it again, nothing really works.

Witch's Ayurvedic Brew
네덜란드
앱 사용 기간 3개월
답글 Meta개 2021년 5월 17일

Hello there! Thank you for taking the time to share your feedback and experience with the Facebook Channel.

It's totally understandable how this message can be concerning while trying to publish your Ads. I will be following up with you through email to make sure we get this solved for you as soon as possible. Looking forward to chatting with you!

Paola | Support Specialist

2020년 12월 9일

so far so good. it is an easy set. i am green beginner so i will tell you later on when i am using it more often and gained experience

Blueauroras
캐나다
앱 사용 기간 대략 1개월