리뷰 (6,882)

전체 평점
4.2
평점 수준당 개수
  • 평점의 65%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 14%가 별 1개입니다
2021년 2월 18일

really great app to use.So far I'm satisfied and couldn't be any happier. thank you facebook for all the help.

NourishedSkin
미국
앱 사용 기간 대략 5시간
2021년 3월 23일

No se puede descargar la aplicación de facebook, dice que no existe.
¡Por favor resuelvan esto! es un error grave!!!

doffow
칠레
앱 사용 기간 2일
답글 Meta개 2021년 3월 30일

¡Gracias por tomarte el tiempo de dejar tu opinión! Trabajamos muy duro para mejorar la funcionalidad de nuestra aplicación, así que me gustaría investigar un poco más sobre este tema. Te he enviado un correo electrónico para que nos des un poco meas de información. ¡Gracias de antemano! - Jamilah, Soporte de Shopify

2021년 3월 6일

its alot of information and its complicated t start up when you dont know what you doing. but overall when its working its great

Planned Chaos Parent Studio
영국
앱 사용 기간 2일
2021년 3월 14일

Still learning. Just make it easier to communicate with customer service for us newbies.
That is about it

Hearth and Stone
미국
앱 사용 기간 2일
2023년 6월 5일

Awful just awful. Once you connect an account it’s connected forever. No option to connect a different account to your Shopify store. If you accidentally connect a page you didn’t mean to then you’re out of luck and the support crew has zero idea how to help you and can barely comprehend

Bold Beauty Queen
미국
앱 사용 기간 2일
답글 Meta개 2023년 6월 14일

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]

2021년 6월 21일에 편집됨

Pathetic! It is not even allowing us to connect the Facebook ad account for pixels. Very disappointing!

DankTrendsIndia
인도
앱 사용 기간 2일
답글 Meta개 2021년 6월 23일

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us, we really appreciate your feedback. I'm sorry to hear of the struggles you have been facing regarding your Ad account and the Facebook pixel. While this can be tricky to navigate, I'm going to look into this and follow up with you in an email to open up the lines of communication here as I believe we can help to get this set up properly for you.

Robyn | Shopify

2020년 11월 18일

Great app, it takes a few minutes to set up all your settings but after that is all completed works pretty good. Still learning all the settings and options under the menus, I will do an update in a few weeks when everything is running smooth.

Template Ready
미국
앱 사용 기간 대략 4시간
2022년 10월 28일

Right after we installed the app, we get the following error "Sorry, something went wrong". I talked to support and they got the same error. We've installed and uninstalled and still can get the app to work. We are waiting for the support for 4 days now. Kindly help us to launch on time!

Shopgreen
그리스
앱 사용 기간 2일
답글 Meta개 2022년 10월 31일

Hi there,

Brett here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. It sounds like you are being affected by a known issue which we are working with Facebook's team currently to resolve. I am going to follow up with you via email so I can provide you with updates as we work toward a resolution.

Brett | Shopify

2020년 11월 9일

ajouter cette app pour avoir plus de vue sur ma boutique. et aussi pour vendre des produits sur ma boutique

skin belgium
벨기에
앱 사용 기간 2일
2020년 12월 30일

I hope it will help me to reach new customers, I enjoy very much the new look, it is not easy at first, but I am getting used to it!

Bikinn
이스라엘
앱 사용 기간 대략 4시간