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This is single-handedly the #1 worst experience of anything and everything of all time, not hyperbole. BEWARE! At the end of January, I followed the setup steps for the FB sales channel, which included creating a commerce account. The bulk upload of my products into the commerce account immediately got my Business Manager restricted. Not only that, but by association my personal ad account was also restricted from advertising. Facebook is citing "issues of integrity" with my Shopify Commerce account. I cannot advertise on this business manager, my personal ad account, and by association, any business manager I make from my personal ad account. I have gotten 0 support except for being referred to Facebook. There are others who have experienced similar issues evidenced by the other negative reviews. This has cost me 6 weeks and counting of trying to remediate the issue, and having the ability to use Facebook as an advert platform for any business. Please fix this.
Thank you for taking the time to leave a review. This definitely sounds like a very frustrating experience and not what we would expect. When it comes to account eligibility Facebook has complete control over this aspect so you will need continue working with Facebook to get your account status rectified. I'll be following up via email shortly to see if you have any additional details to share. Look forward to hearing back. -Anna, Shopify Support
I used this app to help me reach more and better customers. I am looking forward to the results now. I had a hard time linking my IG account, which was rejected for a reason I ignore. I will have to work out that situation and connect with Support.
Good app,i hope it will be good for my store and to show my products to people who need them. I am happy to use it
Thanks so much for taking the time to share your thoughts. I am glad to see you are happy to use it. I'd like to ensure you are getting the most out of our app so I will be sending you an email shortly to connect. Look forward to hearing from you. - Anna, Shopify Support
My business and personal ad account is being restricted without any reason. i was running ads and after 4 days my business ad account was restricted without any warning. facebook's AI system system totally sucks. im not able to appeal they asked me to verify my business i have provided them documents and now showing me in review. i hope their system will verify in next 2 to 3 years
Hello there! Thank you for taking the time to share your feedback and experience with the Facebook Channel. I can understand that experience would be frustrating. I will be following up with you through email to get some more context that I can share with our development team. Looking forward to chatting with you! Spencer | Support Specialist
so far so good. I was having difficulty installing the app using firefox but seems to have worked on chrome much better.
It works well in bring visitors to my Facebook store. Make sure you add pictures to all your shopify store products and variations to make sure you dont have a failed sync.
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
Me encanta esta aplicación porque mejora mi exposición para mis clientes. Para generar mucho más clientes.
It was awesome. I enjoyed using it to setup the Facebook channel for Shopify. All the options were very clear and straight forward. No confusion at all.
it was awesome and so easy to do even a person like myself who is working in the internet world since 2011 till now but these kinds of works are so hard to do in normal way coding etc.. but you make it easy for anyone thank you!
jaime beaucoup votre application elle est parfaite cela ma était très utile surtout lorsque j'ai voulue lancer une pub tout marche correctement