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Since I still have to learn so much about technicaI and marketing tools, I am glad about the support and the chance to learn.
I really thought it was simple to use. That goes a very long way with me. I need easy. Not a tech savvy guy here.
It took me some time to finally figure it out and accurately install and enable it (a couple of weeks), but BY THE GRACE OF GOD I did get it eventually and it feels so great!
I really like this app! when they changed I was a little scared but is really simple to use and helps me a lot! Thanks
Hey team
Unfortunately my website https://northline.online/ was blocked by your system as so my customers/followers are unable to shop or see my product/content in their facebook and instagram page.
the website follows facebook community standards and I hope your team will help me and unblock my website any time soon.
I will be waiting for your response,
Thankyou.
Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]
Pretty trash. I have been trying to create Ads and it impossible. I keep getting the same error message saying "A problem with Facebook prevented your activity from being published. Try to republish in a few minutes." This is super frustrating and I have been trying to do this for multiple days now.
Since 10 days, the store is still under evaluation, I can't remove the visibility of my store from privacy, this situation bothered me a lot, I want a solution to my problem as soon as possible
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
ITS A VERY GOOD APP, IT GIVES DETAILED INSIGHTS TO MY SHOP AND ITS SALES.I CAN EVEN TRACK EVERY SALE THAT COMES TO MY STORE AND TRACK IT DOWN
Set up my Facebook account, created the page then it suspended. I gave my ID and it unsuspended but when I tried to run ads, then It suspended AGAIN. Submitted a picture of myself and now it says "You can't use Facebook or Messenger because your account, or activity on it, didn't follow our Community Standards.
We have already reviewed this decision and it can't be reversed."
Avoid this app if you don't want screw your facebook account.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
Good app i have comfortably been able to create ads and promote my website efficiciently and with success on facebook. thanks guys