리뷰 (8,284)

전체 평점
4.3
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2020년 9월 16일에 편집됨

The details were fine follow through until the end. Everything is very understandable and easy to follow.

polifeet
미국
앱 사용 기간 3개월
2022년 11월 2일

Hello I've been trying to set up Facebook Pixel since yesterday but without success with we kept saying Sorry, something went wrong.
We're working on getting this fixed as soon as we can. and when I try to set it up via the sales channel, many options are not available at all, please help

KIID
독일
앱 사용 기간 4개월
답글 Meta개 2022년 11월 3일

Hi There!

Aaron here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram App and provide any help you might need. If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you,

Aaron

2020년 10월 27일에 편집됨

For a non technical person, this was quite easy. I followed the instructions was able to complete the task in no time

Thrill of the Find
캐나다
앱 사용 기간 8일
2020년 10월 28일에 편집됨

i tried to link my shopify to my facebook and well... my facebook is now not willing to link between the 2 and i have no one to contact to resolve the issue nor any helpful articles

FREED-Clothing
영국
앱 사용 기간 8일
2020년 9월 23일

User friendly. Must do it from computer and not mobile. Setup took 1 hour for 2000 products which is not bad.

Brother and Sissy Children's
미국
앱 사용 기간 3개월
2023년 6월 7일

When i try istall this app i always get this error. "oops. something went wrong." It doesn't work succesfully. I just install once but i didn't install 2nd time this app. It crashed.

kelebekbuket
터키
앱 사용 기간 4개월
답글 Meta개 2023년 6월 14일

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]

2020년 11월 9일

tooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooopppppppppppppppppppppppppppppppp

Loja GL Outlet
브라질
앱 사용 기간 8일
2021년 9월 21일에 편집됨

We needed to reinstall the app, and we got a "there's not page at this URL" error. After spamming the Add button a dozen times, it finally went through.

Nuun Hydration
미국
앱 사용 기간 7개월
답글 Meta개 2021년 9월 23일

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you were facing when trying to install the channel. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see how I can help you out.

Robyn | Shopify

2020년 9월 20일

really easy it wasn't that hard to do really really easy to do i love this app highly recommended to all

Tammy's Beyond Luxury's Boutique
미국
앱 사용 기간 8일
2022년 12월 3일

This is the worst integration app on shopify, literally a minefield to workout i have been trying to get shop linked to my instragram account and that has been a pain! first if you do not have a facebook page dont even bother. Even when you do create one you are restricted so whats the point. I have sent all documents i can muster and still restricted. Fix it!!!

GenesandStitches
영국
앱 사용 기간 3개월
답글 Meta개 2022년 12월 5일

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like more assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin