리뷰 (9,232)

전체 평점
4.2
평점 수준당 개수
  • 평점의 65%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
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2022년 11월 28일

bring back old version this one is so bad that i cant even stup my pixel properly. pls bring back previous vers.

Simpativa
세르비아
앱 사용 기간 10개월
답글 Meta개 2022년 11월 30일

Hi There!

Aaron here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram App and provide any help you might need.

If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Aaron.

2020년 9월 5일

c'est un bon service, qui vulgarise bien les processus originaux de facebook pour les débutants. A voir jusqu'ou il est possible de pousser l'app

Prima Care
프랑스
앱 사용 기간 22일
2020년 10월 21일에 편집됨

i used this app to help me saleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Your Lovely Decors
캐나다
앱 사용 기간 1년 초과
답글 Meta개 2020년 10월 22일

Thank you for sharing your review. I'll be reaching out via email shortly to see if you need any further assistance with setup, and to provide some resources on how to get started with ads. - Veena, Shopify Support

2020년 9월 22일

I use this app to help me advertise to potential customers. One actually made the ads on the platform that they provided it was quite easy I am now looking forward to seeing the traffic that it will no bring to my website.

FemiActive31
자메이카
앱 사용 기간 22일
2022년 3월 12일

I installed app ok, but pixel helper doesn't see pixel installed on my website...also in event manager show no activity. What is wrong with this app ?

Fleurane.ro
루마니아
앱 사용 기간 1년 초과
답글 Meta개 2022년 3월 14일

Hey there,

Ashley here from Shopify. Thank you for taking the time to share your feedback with us. I'm going to follow up with you with an email and troubleshoot this further with you.

Ashley l Shopify

2021년 3월 11일

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

shopzigs
스리랑카
앱 사용 기간 22일
2023년 6월 28일

Facebook/Meta is the worst. I have been trying to reach out to support for two month because they shut down my shop on Facebook for a violation that I did not violate. I followed the link to request a review but the button is grayed out on my end and I cannot click it to request a review. I have told them this for TWO MONTHS and have not received any support from anyone. I just started a business and this has been the most frustrating process and it should not be. All I am requesting is help, and as a business owner, I should be granted that request. Plain and simple.

Gift of Thyme
미국
앱 사용 기간 9개월
답글 Meta개 2023년 7월 6일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024년 1월 22일

GANZ SCHLECHT - BEI PROBLEMEN MIT META GIBT ES KEINE LÖSUNGEN UND KEINEN KUNDENSERVICE!

Meta - Facebook und Instagram - sind unerlässliche Tools. Obwohl ich jeglichen Anweisungen gefolgt bin, ist es mir bis heute nicht gelungen,
- dass ich Werbung schalten kann
- dass ich meine Zahlungsmittel verifizieren
- das die Werbeeinschränkungen auf meinen Konten aufgehoben wurden
- ein Ticket zu eröffnen
- das der Kundenservice reagiert und mir eine andere Lösung anbietet als Links, die ins Nirwana enden
- Shopify mit Meta zu verknüpfen

valleygrapes
독일
앱 사용 기간 9개월
답글 Meta개 2024년 1월 26일

Hallo!

Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten und möchte Ihnen gerne bei einer Lösung behilflich sein.

Bitte kontaktieren Sie unser Business Support-Team über diesen Link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram damit wir kann direkt mit Ihnen Kontakt aufnehmen und sicherstellen, dass Sie das bestmögliche Erlebnis haben.

Danke schön,
Meta-Unterstützung

2020년 9월 16일

So far most of the setup tasks are seamless. It's just the facebook side that's really complicated. It takes few days to enable the whole process

MatchaEasy
홍콩(중국 특별행정구)
앱 사용 기간 22일
2020년 12월 18일

Majority of the time it doesn't work, the other times it requires me to reauthenticate, "load cookies".

droplets
미국
앱 사용 기간 9개월
답글 Meta개 2020년 12월 22일

Thanks for sharing your feedback! I can definitely understand how frustrating that may be. It sounds like you might have been experiencing a browser related issue when using the app. I'd be more than happy to investigate this further for you! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support