리뷰 (9,103)
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I have tried unsuccessfully for 2 days to change the photos in 3 of my products. It seems that when I uploaded my catalogue to facebook, it changed the layout of my photos, so instead of seeing the product, you know only see a color. I'm at my wits end
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with your products on the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
This app has stopped working: Avoid at all costs until fixed. I have just used Socialhead's version and it was a piece of cake to set up and get working, with exceptional instant tech support . I spent too many hours going round in circles and had to draw the line somewhere - Look at the feedback for this app and you'll understand.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Marcus, Shopify Support
i am unable to connect my instagram acct. thru this app. it does not show up as connected and when i click for it to connect, i get a message that it is already connected.... but it is not. been with shopify tech support which i waited 2-3 days for them to respond, they state it is not within their scope to help fix it. i have been working on this for weeks and cannot get it to work correctly........... i am losing business by the lack of concern by shopify
Thank you for sharing your feedback. We work hard to ensure our merchants are getting the assistance they need to get the Facebook channel set up. I see you are receiving an error when trying to connect your Instagram account. I would like to hear more details on the issues you are experiencing, so I'll be sending you an email shortly to discuss. - Anna, Shopify Support
I use this app to help me market my online store and to reach women that enjoy Custom Designs and Body Bath Essentials
it was super easy, didn't need to understand anything just cklick. like it- but now I'm worried about getting tricked
really ease to setup i recommended to everybody. fast connection to e commerce stores , more traffic to any site and everything is done wit eas ov access really a great and powerful tool.
This app is very easy to use. I was able to use this app with ease. I'm hoping it attracts customers to my store.
It was really tough at frist but I figured a way around the restrictions due to the nature of my business i got it working
It will be nice if the apps would get more people to your Channel at a low cost for somebody it's not getting any sales. And how come on Facebook apps you cannot put $0 a day down and if you go in and look at anything or make any change you getting charged you should be able to change to $0 a day buttons so you won't get charged for any my little details you might have touched. Have been hit with $23 & $25 several times
It cost-wise is $5 a Day automatically you can bring it down to $1 a day but you cannot go down to $0 a day and if you're not careful it wants to charge you a lot more.
É uma ótima ferramenta, mas achei difícil de compreender de início. Talvez, a plataforma poderia ser um pouco mais intuitiva.