리뷰 (8,349)
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they didn't approve me at first but I get it. Without Facebook I might as well not even try. they are awesome
Concerning the Shopify side of this, it was great and simple to setup. Facebook, however, which I will attribute to the fact they are in flux with their GUI and programs switching over, did not do as well. It was more the process of cataloging of items, rejecting items for no reasonable basis and the feed inaccuracies that cause me not to give 5 stars. After the big shake up at Facebook is settled out, I can see this being a flawless process on both sides of the feed.
i hope this connects once and for all, ive been having trouble when sharing my link on Facebook , it says site under development while in reality its up and running
Thanks for taking the time to leave a review. As you know merchant feedback is very important to us. I'd like to hear more details on the issue you are encountering to see how I can help. I will be sending you an email shortly to ask for more information. - Anna, Shopify Support
Since I updated the old version literally NOTHING is working anymore, or at least I am not understanding how to everything is working. Not that I ever used Fb too much. Everything is messy, I never liked it for my business and decided to never use it. I just use Fb in order to have access to my business account on Instagram and their product tagging. Anyway, I had to update the old Fb Shop app with the new one, and since then the Shopify Product Catalog is not updating the new items I am uploading on my website. And what is even weirder is that the bulk editor in the Fb app of Shopify shows instead all the new products I am currently uploading. It's been 4 days now. I went through every forum on the internet about the topic, and sorted out nothing. Frustrating to say the least. I cannot post any of the new products on Instagram cause there's no way of tagging them. I honestly cannot believe they still don't have a customer service dedicated to business accounts at Facebook and they just let us go browsing the internet hoping to find something to sort everything out.
Thanks for sharing your feedback! That definitely sounds frustrating! On that note, I'd love to help as much as I can from our end. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Great! Facebook is helping me grow my business at the highest level of support. I would always value its existence and power for myself and to my business!
Sometimes it is difficult to access Facebook management from here, despite using the right password and user id
Thanks for sharing your feedback! I definitely understanding how that may be frustrating. If you're referring to the redirects to your Facebook Business Manager, any login session that you are directed to is not actually hosted by our platform. I've sent you an email to discuss this further and I hope to hear back from you soon. - Abdalla, Shopify Support
I used this app to connect my Facebook and Instagram accounts with my Shopify eCommerce, and everything was very good. It was my first time using it and have not difficulty to do it.
uPVC.com.au - Please tell me what you did I am having the same issue and ready to give up. I don't know what's connected to what anymore.
I just setup the app it was straight way but i have not used it yet. I will give feedback on performance later.
Thanks for letting us know how setting up the app was for you, I'm glad you were able to get it done! I'm going to send you an email to check in and see how things are going. - Cíara, Shopify Support
No es muy intuitiva. Necesito usar mucho tiempo para crear la pagina de tienda y no dispongo ahora mismo de mucho tiempo libre.
Gracias por compartir tus comentarios! Trabajamos arduamente para mejorar la funcionalidad de nuestra aplicación, por lo que me gustaría investigarlo más a fondo. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Abdalla, soporte de Shopify (Sent using a Translator)