리뷰 (8,393)

전체 평점
4.3
평점 수준당 개수
  • 평점의 66%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 13%가 별 1개입니다
2020년 11월 28일

App is good, sad to see Facebook Shop in no longer supported though, but the new FB and instagram is good.

MiniBrew
미국
앱 사용 기간 23분
2021년 3월 17일

For someone who isn't an expert, the set up was fairly simple and user friendly. I think Facebook could make business settings easier to find in general.

Phase 1
미국
앱 사용 기간 22분
2020년 12월 6일

Use the app to sell products, mainly true Instagram. Works well for us. Did not quite catch the upcomming update. Tanks!

Miss Grace Store
노르웨이
앱 사용 기간 21분
2021년 8월 31일에 편집됨

I don't like it because it has annoying customer care management system. If only it introduced a real customer care service.

The Prousen
이탈리아
앱 사용 기간 21분
답글 Meta개 2021년 9월 3일

Hello,
Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jack | Shopify

2020년 10월 29일

Installed the app. My Facebook account got suspended then, for suspicious activity????? Now it is reviewed by Facebook. I really hope I will be able to recover it since I use it to manage the FB of my business. In the meantime, I can't use my account. Wonderfull experience (I am sarcastic of course)

Closiist
미국
앱 사용 기간 19분
답글 Meta개 2020년 11월 2일

Thanks for sharing your feedback! I definitely understand how frustrating that can be. In that regard, so I’d like to discuss this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2020년 11월 21일

Easy automatic set up, but there are so many pages to manage across facebook and instagram it can seem daunting

Go Detailing
영국
앱 사용 기간 17분
2020년 11월 30일

Not bad. I didn't expect to finish it in less than 10 minutes! Of course, I have no idea whether I did it right yet or not... we shall see.

The Charleston Cat Groomer Store
미국
앱 사용 기간 16분
2023년 2월 27일

As others already confirmed. No chance to get your facebook shop connected with Shopify. Always the same error message that the link is not valid anymore. After reading the negative reviews I stopped trying.

Comic Poster Nerd
스위스
앱 사용 기간 15분
답글 Meta개 2023년 5월 4일

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

2021년 2월 23일에 편집됨

To be honest I'm not really sure what I'm doing right now as FB shops linking to my Shopify store are new to me. It'd be good to see a little video that explains how all of this cross-posting works but I'll figure it out once the app's approved for me. *Edit* I see now that there's a video once I get beyond this review. :)

Wefail
영국
앱 사용 기간 12분
2022년 12월 15일

Overcomplicated setup, not worth the trouble. Also, I Haven't even posted an ad, but Meta has already restricted my account for some reason. I suggest every shop owner to avoid this way of advertising, as there are much better alternatives out there.

Lunar Piercings
헝가리
앱 사용 기간 12분
답글 Meta개 2022년 12월 16일

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin