리뷰 (7,989)

전체 평점
4.3
평점 수준당 개수
  • 평점의 66%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 13%가 별 1개입니다
2020년 10월 12일

"There was a problem with this request. We're working on getting it fixed as soon as we can." Cant accept all the terms. Get no answer back for days now.

mellowiser
스웨덴
앱 사용 기간 대략 2개월
답글 Meta개 2020년 10월 13일

Thank you for sharing your feedback. We work hard to ensure our merchants are getting the assistance they need to get the Facebook channel set up. I see you were receiving an error message while going through the set up process. I'll be following up via email to look into any issues you are currently facing to ensure you are getting the most out of our app. - Anna, Shopify Support

2022년 2월 2일

“There’s no page at this address
Check the URL and try again, or use the search bar to find what you need” I have this now 2 days.. Who can help me whit this.

Bendigo
네덜란드
앱 사용 기간 대략 2개월
답글 Meta개 2022년 2월 3일

Hi there,

My name is Jacqui from Shopify Support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issue you are seeing with Facebook. Although it does seem to be resolved now, I'm going to follow up with you in an email and see if you still need help.

Jacqui | Shopify Support Specialist

2022년 12월 10일

Literally horrible! I cant explain how many times and different ways of getting my shopify to connect to instagram and getting my facebook connected as well. it has been a total nightmare and the guides are NOT CLEAR . im ready to give up on shopify all together because I would like it for my instagram but it literally doesnt seem worth it to me anymore. this is my first 1 star review ever ive been reading and trying things for hours and nothing.

Lauraxserna
미국
앱 사용 기간 대략 2개월
답글 Meta개 2023년 5월 4일

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://fburl.com/r6pazraf so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

2022년 10월 26일

I cannot get this app setup in order to sync my Facebook and Instagram. I have installed the app, but when I go to open the sales channel, I get an error that reads "Sorry, something went wrong". Please fix this issue asap, it is effecting my ability to make sales and integrate my products.

Faline Market
미국
앱 사용 기간 대략 2개월
답글 Meta개 2022년 10월 31일

Hi there,

William here from Shopify support, thanks so much for using the Facebook sales channel. I recognize that you've been affected by this issue affecting multiple merchants right now and I'll reach out to you to provide an update. Please watch for my upcoming email.

William | Marketplaces Support Specialist
Shopify

2020년 11월 1일

its not working sdsddsdsdsdsdsdsdsdsdsdsdsdfwfewfvdsaFGETBGWRYN5UMI,O.P7O,MRTNFVDAzHKUYLI;OIULJDFsdgnhmjf,kg.jlh/j.kgh,jmdhfgvacsAX

Musta66eel
사우디아라비아
앱 사용 기간 대략 2개월
답글 Meta개 2020년 11월 2일

Thank you for leaving a review and sharing your feedback. I want to ensure you are getting the most out of the app and I would like to hear more about the issues you are currently facing. I'll be sending you an email shortly to discuss. Look forward to hearing back. - Anna, Shopify Support

2023년 8월 2일

DONT EVEN CONNECT AND NO SUPPORT CUSTOMER SERVICE THERE IS NIT MUCH TO SAY BUT THIS REVIEW WANT ME TO SAY SO I WILL SAT FACEBOOK IS PATHETIC AND OUTDATED

Goode
인도
앱 사용 기간 대략 2개월
답글 Meta개 2023년 8월 18일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

2021년 1월 29일에 편집됨

After months of trying to connect I'm still unable to connect the new facebook channel. Tried everything that people recommend on the internet but nothing works. Facebook Shop and instagram connection worked perfect before. Some changes need to be made soon or I will switch to Lightspeed, like many others did with this issue. We are losing so much sales because of this issue. Also both the support from Shopify and Facebook are below standard, both pointing at each other and uncapable to find a solution. They even told me technical support will contact me, but haven't got any response for a week now

Barong Barong
네덜란드
앱 사용 기간 대략 2개월
답글 Meta개 2021년 2월 1일

Thanks for sharing your feedback! I can definitely understand your frustration, given how long you've been working at this. I'd be happy to look into the status of your technical ticket. I’ve sent out to an email requesting some additional details. I look forward to speaking with you. - Abdalla, Shopify Support

2023년 9월 20일

If i could rate this app 0 i would. Literally the most difficult app on here. I tried my best to give it a try. Im completely drained over this app. Support is absolutely no help either. I do not recommend.

SHOPGORGEOUSLY LLC
미국
앱 사용 기간 대략 2개월
답글 Meta개 2023년 9월 22일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

2021년 3월 19일

Does not work, always says that the page is unavailable. Does not connect. Very frustrating to work with.

Riders Saddlery
남아프리카
앱 사용 기간 대략 2개월
답글 Meta개 2021년 3월 22일

Thanks for sharing your feedback! I'd be happy to help you get connected, but I will need more context and details about the issue you're experiencing.. I’ve sent you an email and look forward to your reply. - Abdalla, Shopify Support

2020년 11월 24일

Installed and now the account is frozen, Facebook says my site goes against FB policy but wont say what that is. It was working before upgrading. It been like this for 5 weeks. Neither Shopify or Facebook are able to help as the review process is done by a separate group in Facebook who no one has access to. Shopify need to get this sorted, Im not the only one this has happened to

UPAN United States
뉴질랜드
앱 사용 기간 대략 2개월
답글 Meta개 2020년 11월 25일

Thanks for sharing your feedback! That definitely sounds like a tough situation to be in. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support