리뷰 (8,006)

전체 평점
4.3
평점 수준당 개수
  • 평점의 66%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 13%가 별 1개입니다
2023년 4월 19일

Es una absoluta basura como todo lo que crea meta. Confusa, enrevesada, liosa, disfuncional, acaba con la paciencia y consume mucho tiempo.

www.theforasters.es
스페인
앱 사용 기간 28일
답글 Meta개 2023년 5월 3일

¡Hola!
Gracias por tomarse el tiempo para dejar una evaluación. Pedimos disculpas por las molestias causadas y nos gustaría ayudarlo con una solución. Comuníquese con nuestro equipo de Soporte comercial a través de este enlace para que podamos hacer un seguimiento con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Gracias,
[Metasoporte].

2020년 10월 22일

DON'T GIVE PERMISSION TO THIS APP.
I had problems with this app as an agency. This app gave permission for fraudulent ads to be advertised on customer accounts without my permission.

Box Vision
브라질
앱 사용 기간 27일
답글 Meta개 2020년 10월 23일

Thank you for taking the time to share your feedback. The Facebook app does not interact with customer accounts, however we take customer privacy very seriously so I'll be following up in an email to learn more about the issue you are having to provide support to see where the issue might originate from. - Veena, Shopify Support

2020년 9월 7일

It is NOT user friendly. So complicated. I want to checkout on my website now because the Facebook payouts are so complicated to try and match to my bank statements but I can't get the Facebook checkout feature to work with my website now. Ugh.

B&C Unique Boutique
미국
앱 사용 기간 27일
답글 Meta개 2020년 9월 8일

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

2023년 4월 18일

Garbage! I accidentally signed in on a personal account and cannot have it removed so I can’t do in app shopping

MELA Designs
캐나다
앱 사용 기간 27일
답글 Meta개 2023년 5월 3일

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

2022년 12월 14일

O app apresenta erros, mesmo desinstalando ele e instalando novamente continua dando erro.

Estima José
브라질
앱 사용 기간 26일
답글 Meta개 2022년 12월 14일

Olá!

Obrigado por entrar em contato e por deixar uma avaliação do aplicativo. O problema que você estava enfrentando no aplicativo do Facebook e Instagram deve ser totalmente resolvido. Pedimos desculpas pelo inconveniente que isso lhe causou. Obrigado por usar o aplicativo!

Atenciosamente,
Steve

2022년 10월 21일

wont let me login my intagram account keep saying try back late r why its not working how do i suppose to connect my shop and caloge

Sades Bossmade store
미국
앱 사용 기간 26일
답글 Meta개 2022년 10월 26일

Hi there,

William here from Shopify support, thank you for taking the time to leave a review on the Facebook app. I see that you're having trouble with one of your accounts, I can review the account to assist you with this but I'll need to send you a follow up email directly. Please look out for my upcoming email.

William | Marketplaces Support Specialist
Shopify

2023년 7월 25일

This app just doesn't work and customer service isn't really available. Everything looks great in the store builder, and then nothing comes up on the sites. I'm through.

Desi Toys and Decor
미국
앱 사용 기간 26일
답글 Meta개 2023년 7월 28일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

2022년 5월 7일

Attention, problem on the selection of the targeting country, you cannot select countries . Problem to be solved as soon as possible !

Glioza
프랑스
앱 사용 기간 25일
답글 Meta개 2022년 5월 10일

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you were facing completing the setup of Facebook marketing. The issue with not being able to select a target country has since been resolved. I will also send a follow up email with you to confirm you were able to successfully complete this setup.

Jason | Shopify

2022년 8월 29일

This app does not have enough detail to work with the ads manager. its simpler to just make ads in the ads manager unrelated to this app, but if you do, then the app is not smart enough to count the costs of the ads, so its a lose lose for everyone.

Soul Snatch Store
네덜란드
앱 사용 기간 25일
답글 Meta개 2022년 8월 31일

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Facebook channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support, and make sure your feedback is shared with our team.

Charlotte | Shopify

2022년 10월 8일에 편집됨

Facebook app is slow. I have been waiting for a month and its still in review. I even emailed Facebook and they are no help. They just say keep waiting.

AEROBREW COFFEE COMPANY
미국
앱 사용 기간 24일
답글 Meta개 2022년 10월 11일

Hi there!

Paola here with Shopify! Thank you for your time in giving us your feedback. I understand that waiting for the review can be frustrating. This is highly dependent on Facebook, which means us at Shopify do not have a hand in getting your shop approved faster for you. However, I will be reaching out to you shortly to understand what is happening and provide you with necessary resources.

I look forward to chatting with you soon!

Paola | Shopify Support