Facebook & Instagram , 리뷰 4,677개

전체 평점
3.8
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  • 평점의 62%가 별 5개입니다
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  • 평점의 5%가 별 3개입니다
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  • 평점의 16%가 별 1개입니다
2024년 4월 17일

Please give us the option to remove the default URL parameters. The tool adds '?utm_content=Facebook_UA&utm_source=facebook' to all our product links and it causes issues with tracking.

(I've tried going to https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram as per your other responses; and it just redirects to the generic Shopify help page 'https://help.shopify.com/en'. Please give me an email address to contact instead.)

Bedfolk
영국
앱 사용 기간 5년 초과
2024년 4월 20일

Really bad. Only some of my products from my Shopify website show up on my Facebook business page, so I can't tag any of my products on my Facebook business page. So boosting or creating an ad on Facebook business is a waste of money. Also I reached out to support several times, and nothing has been done. This has been an ongoing issue since I linked my Shopify website to Facebook business page, total nightmare. Very confusing, repetitive tasks and typing to explain issue, (and again writing about the problem here) No help. Keeps saying it can't link items from my store. Why advertise if they can't sync.

Dana Cooper Bermuda
미국
앱 사용 기간 대략 2년
2024년 4월 24일

Meta pide actualizar los Pagos en Facebook e Instagram, pero si estamos en el mercado de México no permite hacerlo. ¿Cómo corregimos eso?

DermaOnline by Provederma
멕시코
앱 사용 기간 거의 2년
2024년 4월 3일

I am not be able to connect my account in facebook and instagram to shopify please let us know if any possibilities it's showing you are not from eligible country.

The Bombay Store
인도
앱 사용 기간 대략 2년
2024년 3월 7일

Vergognatevi, assistenza inesistente per un azienda che con facebook ci lavora.

Madotikidslab
이탈리아
앱 사용 기간 대략 3년
답글 Meta개 2024년 3월 8일

Ciao!

Grazie per aver dedicato del tempo per lasciare una recensione. Ci scusiamo per l'inconveniente causato e vorremmo aiutarvi con una risoluzione.

Contatta il nostro team di supporto aziendale tramite questo link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Possiamo contattarti direttamente e assicurarci che tu abbia la migliore esperienza possibile.

Grazie,
Supporto Meta

2024년 3월 1일

I'm not even going to give it one star. (ok so I had to give them one star or it wouldn't let me post) We get very few orders through them and have never been paid. I've tried to verify my store 5 times with documents. They make it almost impossible. I even sent them our corporate tax return which wasn't good enough. I'm going to disable it after losing money again.

Madame Peacock's Beer & Bling
미국
앱 사용 기간 3년 초과
답글 Meta개 2024년 3월 8일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to continue assisting you until your issue has been resolved.

Here's the Business Support team link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Please continue to work with us over email to ensure you have the best possible experience and finalize your order payments.

Thank you,
Meta Support

2024년 4월 3일

from last 4 days i am getting error while installing no one is help me and no proper solution from meta and shopify

Almaari Fashion
인도
앱 사용 기간 1년 초과
2024년 3월 11일

necesito solución a un problema que tengo al respecto de la conexion de catalogos, me pueden colaborar al respecto mi correo es produccionaudiovisual@gmail.com y mi numero de telefono es +57 3125137930

EVE JEANS - TIENDA ONLINE
콜롬비아
앱 사용 기간 2년 초과
답글 Meta개 2024년 3월 15일

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una resolución.

Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos comunicarnos con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
Meta soporte

2024년 3월 5일

A very poor app integration riddled with flaws and consistent only in it's inaccuracies. If you care at all about accurate measurements and pixels, this is not the app for you. You'd think recording $1,500,000,000,000 in sales would be worth noting or investigating, but Meta has investigated itself, the pixel code, and the app developer and discovered that it's all working perfectly and this is to be expected.

Cascadia Liquor
캐나다
앱 사용 기간 2년 초과
답글 Meta개 2024년 3월 8일

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024년 4월 10일

He sometido en varias ocasiones un problema de conección entre mi tienda de Shopify y mi cuenta de Facebook y no hay forma de resolver el problema. Ni encuentro la manera de hacer contacto con servicio al cliente.

Frescura Boricua
미국
앱 사용 기간 대략 1년