리뷰 (7,037)

전체 평점
4.2
평점 수준당 개수
  • 평점의 65%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 14%가 별 1개입니다
2021년 8월 31일에 편집됨

I don't like it because it has annoying customer care management system. If only it introduced a real customer care service.

The Prousen
이탈리아
앱 사용 기간 21분
답글 Meta개 2021년 9월 3일

Hello,
Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jack | Shopify

2020년 10월 29일

Installed the app. My Facebook account got suspended then, for suspicious activity????? Now it is reviewed by Facebook. I really hope I will be able to recover it since I use it to manage the FB of my business. In the meantime, I can't use my account. Wonderfull experience (I am sarcastic of course)

Closiist
미국
앱 사용 기간 19분
답글 Meta개 2020년 11월 2일

Thanks for sharing your feedback! I definitely understand how frustrating that can be. In that regard, so I’d like to discuss this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2023년 2월 27일

As others already confirmed. No chance to get your facebook shop connected with Shopify. Always the same error message that the link is not valid anymore. After reading the negative reviews I stopped trying.

Comic Poster Nerd
스위스
앱 사용 기간 15분
답글 Meta개 2023년 5월 4일

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

2022년 12월 15일

Overcomplicated setup, not worth the trouble. Also, I Haven't even posted an ad, but Meta has already restricted my account for some reason. I suggest every shop owner to avoid this way of advertising, as there are much better alternatives out there.

Lunar Piercings
헝가리
앱 사용 기간 12분
답글 Meta개 2022년 12월 16일

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

2020년 12월 27일

Within 2 minutes of me installing this app, my whole ad account got banned. Thanks a lot. I'm now lost at where to market my store. Merry. Christmas.

Juniper Lenses
캐나다
앱 사용 기간 9분
답글 Meta개 2020년 12월 28일

Thanks for sharing your feedback! That definitely sounds frustrating! Facebook handles account integrity issues directly. In that regard, there is a way for you to appeal the ban directly with Facebook for your ad account. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2022년 12월 14일

installed but showing something wrong, Facebook needs to resolve this issue asap, ......................

kozmen
인도
앱 사용 기간 5분
답글 Meta개 2022년 12월 14일

Hi there!

Thank you for reaching out and for leaving an app review. The problem that you were experiencing within the Facebook & Instagram app should be fully resolved. We apologize for the inconvenience that this caused you. Thank you for using the app!

Best regards,
Steve

2024년 9월 26일

Marcello Riccio
영국
앱 사용 기간 5년 초과
2024년 8월 23일

Shopblossomco
미국
앱 사용 기간 3년 초과
2024년 8월 2일

Jain Yoga Ltd.
영국
앱 사용 기간 3년 초과
2024년 7월 18일

Racing Sport Concepts
미국
앱 사용 기간 거의 4년