Omtaler (4 830)

Samlet vurdering
3,8
Antall per vurderingsnivå
  • 62 % av vurderingene er 5 stjerner
  • 15 % av vurderingene er 4 stjerner
  • 5 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 16 % av vurderingene er 1 stjerner
15. september 2020

It was easy and intuitive. Liked it. I have set up all my catalouges, and I look forward to selling more on facebook.

Grube Graphics
Danmark
3 måneder bruker appen
Redigert 27. november 2020

I like this app makes things so much easier to navigate through things and edits pictures orders visitors and also traffic

fancymystyle
USA
3 måneder bruker appen
20. mars 2021

i used this app to help me do selling. and trying to develop moew pissiblity of marketing, so lets see what we can do

vsselection
Kina
3 måneder bruker appen
Redigert 28. november 2020

The setup was relatively smooth, and easy to manage products. I had some issues where my Shop tab and my products were not appearing on my Facebook page, but Shopify Support was very friendly and helpful.

MIMI
Tyskland
Over 2 år bruker appen
Meta svarte 26. november 2020

Thanks for sharing your feedback! I’ve sent out to an email to you to discuss this further. I hope to hear back from you soon. - Abdalla, Shopify Support

16. september 2020

This is the most annoying app ever! I spend more than 10 hours just to repeat the same steps over and over! It should be so simple and it's just a Bloody nightmare! Facebook Marketing is not working! I keep on getting the same issues when trying to do the set up for my Ad account. I keep on getting this; This ad account needs to be added to the selected Business Manager to continue. And when i added my account guess what? This ad account couldn’t be added to the selected Business Manager because you’ve reached the maximum number of allowed ad accounts. Contact Facebook support to learn more..... I have contacted them and now is 5 hours waiting! This is Facebook for god sake!

BindiDesigns
Spania
Over 2 år bruker appen
Meta svarte 17. september 2020

Thanks for sharing your feedback! I definitely understand your frustration. In that regard, I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

8. april 2021

Connecting my shopify shop to face book was easy and quick. the catalog automatically uploaded. best!

shopourskin
USA
3 måneder bruker appen
6. oktober 2020

I am really looking forward to getting my name out there more by using other social media platforms. This process was so simple to use. Thank you

Label It (by Zoe)
Australia
3 måneder bruker appen
1. november 2022

Error message after error message. Instructions that don't work. A new support staff member responds each time so there's zero ownership of actually helping you solve the issue. I just don't think Shopify integrations work, but they look shiny and fairly easy to use from the outside. Once you try to implement anything it takes weeks if not months to resolve.

Ruby Sampson
USA
Over 2 år bruker appen
Meta svarte 3. november 2022

Hi There!

Aaron here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram App and provide any help you might need. If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you,

Aaron

22. januar 2021

it is really good! it helps a lot of people to sell products online. please make ads rate lower so that more people can become rich.

Pure Barley Grass Ph
Filippinene
3 måneder bruker appen
20. april 2023

If you have a problem - no one is answering. nothing is working. Everything is super complicated. You get automatic customer service msg and that's it. trouble shooting leads you nowhere. They can suspend your account or block it without an explanation

I did try to talk to customer service several times, really, but I got nothing.

DEN'O Silver GmbH
Østerrike
Over 2 år bruker appen
Meta svarte 3. mai 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].