Facebook & Instagram

no conecta nada, no puedo incluir el pixel de mi pagina

It doesn´t work. I can´t connect with my web or even inclued the pixel

I write a bad review because it says this integration will not allow in my region like India. why this? In this settings it cleary written it is popular in India. Why FB didn't allow people to integrate from India?

Meta can't even integrate conversions api into this app, need to buy third party apps to integrate.

Trash and a scam. Charge you for ads that they REFUSE TO PUT UP. Then they do not tell you what the problem is, but continue to bill you!! They suck

not good because i cant make sales

Worked perfectly in the past, however since we activated the cookie banner in the Shopify -> Customer Privacy settings, it is not setting correct data to Meta. It only sends 60% of landing page views. Add to cart events are over-reported by 2x. However, the other pixels (TikTok, Pinterest) face the same issues since the activation of Google Consent Mode V2. So might not be the issue of the app, but Shopify's support is not helping either.

Please give us the option to remove the default URL parameters. The tool adds '?utm_content=Facebook_UA&utm_source=facebook' to all our product links and it causes issues with tracking.

(I've tried going to https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram as per your other responses; and it just redirects to the generic Shopify help page 'https://help.shopify.com/en'. Please give me an email address to contact instead.)

it is not working properly. on shopify custom pixel section it shows disconnected. and i am getting no support at all from any platform like meta support or shopify support.

Absolutely woeful app. I can’t even get past the “connect your Facebook account” it doesn’t connect to it to progress in getting my business going on FB and IG shops.
It’s hard to even get support to get it fixed or diagnose what the issue is.
You’d think that Meta would have a functional app for businesses to utilize on their platforms.

It keep putting me through a loop when adding my Facebook I need help immediately