Omtaler (5 555)
Raffiner
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Etter vurdering
If I could, I would give 0 stars. Have not been working for months, I have tried to solve it by myself and paid other people as well, but the problem hasn't been solved. I have communicated with support from both Meta & Shopify and they just put the ownership of solving the problem to the other. Shop connections are not working at all. The only thing which did work is the pixel, but who cares really... Currently, even the connect account button is not working so it is totally worthless, as I cannot even raise a support ticket after they closed the previous one because they said Shopify needs to fix it. Not to mention 50% of the people I spoke to (Support) were asking me to do the same thing over and over again as if I am an idiot. Very low quality of overall service, core functionality not working.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
The setup was very easy , the system walks you through the process . All you have to do is to make sure you read and follow the simple instructions . I'm very Thankful.
I like this app because it is easy to use and easy to operate. If there is any problem, the customer service will provide help.
I'm starting to use the app, but the configuration is so easy. I totally recommend it. I hope it gives me the desired results.
i'm trying this new facebook app, espro to help the conversion in my online store. There are things I still don't fully understand, but in time it will stop being a problem
It's almost flawless except that it has randomly disconnected previously and it was a bit of an ordeal to reconnect but it got sorted in the end. Definitely a necessity for any business- especially e-comm.
upon using this app to create an ad account I found that there were quite a few processes to go through. the processes were step by step so you don't get lost along the way. the process could be made somewhat simpler but I was satisfied.
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It made it super easy with the step by step directions. I didn't even have to research what to do. I thought it was great and so easy.
10/10 would be rude not to use the facebook channel its very simple to use and helps you to verify your work