Omtaler (8 261)

Samlet vurdering
4,3
Antall per vurderingsnivå
  • 66 % av vurderingene er 5 stjerner
  • 14 % av vurderingene er 4 stjerner
  • 5 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 13 % av vurderingene er 1 stjerner
1. mai 2024

So far I'm not thrilled. Most of my products aren't syncing and it shows my account is still in review. I signed up a month ago. Once that's all straightened out, we will see how smooth it goes, but as of right now I can't sell anything through Facebook or Instagram.

Belle pour Dieu
USA
5 måneder bruker appen
3. april 2024

I am not be able to connect my account in facebook and instagram to shopify please let us know if any possibilities it's showing you are not from eligible country.

The Bombay Store
India
Rundt 2 år bruker appen
18. oktober 2024

Meta will deny all responsibility for everything that happens within their platform/tools. No accountability even if you outline every technical detail about the issues. They will simply forward the blame to everything else, the funny part is you can trick them into blaming something and they will tell you to reach out to the party at fault, and then reveal the thing they're blaming is owned by them.

Then the support team will send you a contact form for escalations that serves a 500 response error as no one from support has ever tried to use it

optcg.gg
Canada
7. mars 2024

Vergognatevi, assistenza inesistente per un azienda che con facebook ci lavora.

Madotikidslab
Italia
Over 3 år bruker appen
Meta svarte 8. mars 2024

Ciao!

Grazie per aver dedicato del tempo per lasciare una recensione. Ci scusiamo per l'inconveniente causato e vorremmo aiutarvi con una risoluzione.

Contatta il nostro team di supporto aziendale tramite questo link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Possiamo contattarti direttamente e assicurarci che tu abbia la migliore esperienza possibile.

Grazie,
Supporto Meta

10. april 2024

He sometido en varias ocasiones un problema de conección entre mi tienda de Shopify y mi cuenta de Facebook y no hay forma de resolver el problema. Ni encuentro la manera de hacer contacto con servicio al cliente.

Frescura Boricua
USA
Rundt 1 år bruker appen
10. oktober 2024

Benutzerkonto wurde sofort nach erstellung gesperrt.

EntdeckerEcke
Tyskland
3. april 2024

from last 4 days i am getting error while installing no one is help me and no proper solution from meta and shopify

Almaari Fashion
India
Over 1 år bruker appen
1. mars 2024

I'm not even going to give it one star. (ok so I had to give them one star or it wouldn't let me post) We get very few orders through them and have never been paid. I've tried to verify my store 5 times with documents. They make it almost impossible. I even sent them our corporate tax return which wasn't good enough. I'm going to disable it after losing money again.

Madame Peacock's Beer & Bling
USA
Over 3 år bruker appen
Meta svarte 8. mars 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to continue assisting you until your issue has been resolved.

Here's the Business Support team link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Please continue to work with us over email to ensure you have the best possible experience and finalize your order payments.

Thank you,
Meta Support

3. mai 2024

Does not work, says Not available for your region! India is your biggest Market and you are NOT AVAILABLE FOR THIS REGION???

Micron Aerosols™
India
3 måneder bruker appen
5. mars 2024

A very poor app integration riddled with flaws and consistent only in it's inaccuracies. If you care at all about accurate measurements and pixels, this is not the app for you. You'd think recording $1,500,000,000,000 in sales would be worth noting or investigating, but Meta has investigated itself, the pixel code, and the app developer and discovered that it's all working perfectly and this is to be expected.

Cascadia Liquor
Canada
Over 2 år bruker appen
Meta svarte 8. mars 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support