Omtaler (8 872)
Raffiner
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Etter vurdering
nice and reliable
This app is easy to use and also to set up. It helped launch my store into the facebook world no problem!
I used this app to improve sales an stay current with facebook advertising. installation was easy. plus i also plan on using instgram
This app should've existed years ago. Simple, fast and easy to use. No external buggy apps for products feed. For anyone new to Shopify and starting facebook ads in some form, this will make your life so easy!
The Facebook pixel is mistakenly firing the purchase event on product pages, making the campaign algorithm confused and performing poorly. I don´t recommend this app and don't count on getting any support from Meta.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
it is easy to setup. thanks for helping us. I do not have too much experiente, I am not a developer and I was able to do it.
I kept putting this off. But it was a breeze. Should have used it earlier! Hope it continues to be so good
there is no support with this app - I have been hacked 3 weeks ago, they took over my socials and pages, I have sent in several support tickets to remove the app from Shopify as the hacker is charging my ads account and using our pixel to retarget and no support. Shopify's hands are tied because its a 3rd party app. VERY disappointed in META. They need to take some cues from Shopify in support.
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store. With the Facebook channel now being owned by Meta, the marketing section for Facebook in Shopify has since been removed, and all ads will now need to be run from directly within the Facebook Ads account. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
The app doesn't work, at first, it said "error verifying your account, try in one minute" Now I select the cookies and accept them and it appears the cookies message again and again. Please SOLVE THIS PROBLEM!!!!
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook app on your store and leave a review. The issue you have described here is an issue occurring on Facebook's end, which is being resolved by their team. I'm going to follow up with you over email so that I can let you know as soon as the issue has been resolved, and you can resume onboarding the channel.
Charlotte | Shopify
it was very easy to use! Thank you for helping me set up this app I was struggling at first, so thank you