Omtaler (5 338)

Samlet vurdering
4
Antall per vurderingsnivå
  • 63 % av vurderingene er 5 stjerner
  • 14 % av vurderingene er 4 stjerner
  • 5 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 16 % av vurderingene er 1 stjerner
15. juli 2022

Despues de varios intentos seguimos sin poder conectar nuestra tienda a nuestra pagina de facebook.

TERRASANA
Colombia
Over 2 år bruker appen
14. november 2020

Easy to use,very helpful. Explains every step easily and guides you through everything you need to set up the account

estrella glamour
USA
Rundt 1 år bruker appen
23. november 2021

This app is a catastrophe. We installed this in order to use the Conversion API. This became necessary after worsening Pixel performance due to the ios14 update. However, the deduplication is not set up properly and we kept running into error messages and poor ad performance. Neither Facebook nor Shopify support is willing to help. Both point you towards the other.

Releaf
Tyskland
Rundt 1 år bruker appen
Meta svarte 24. november 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with the Facebook Pixel. Please understand that our support for the Pixel is limited and issues are mainly handled by Facebook. However, I do want to see the Facebook Channel working properly for you so I'm going to follow up with you in an email to continue this conversation and see where I can help.

Adil | Shopify

10. september 2020

This app helps me reach more customers that will potentially buy from my store. I recommend this to everyone especially for the starters and work your way to learning how this app works!

The Slender Fit
Filippinene
Rundt 1 måned bruker appen
28. september 2020

Very good and very useful I really love this function it helps me a lot, promoting, growing my business.

bnashopping
Malaysia
Rundt 1 måned bruker appen
4. november 2021

Worst app ever! Neither shopify not facebook give support - I got suspended from facebook commerce because of this non functional app and now facebook says it´s because of shopify and shopify says please ask facebook. We are trying to sell on facebook again since more than one year and nobody is willing to help. Really this app is just one big disaster!

wise enough
Østerrike
Rundt 1 år bruker appen
Meta svarte 5. november 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with the getting your Commerce Account approved. Please understand that Commerce Account approvals are completely handled by Facebook as Shopify has no hand in the decision made. I do want to see the Facebook Channel working for you so I'm going to follow up with you in an email to share some more information with you that can help resolve the issue.

Adil | Shopify

Redigert 10. januar 2022

Doesn't work because I didn't have an existing personal Facebook account. Google works fine because they just let us create an account for our business, but Facebook doesn't appear to have this option. They've blocked the account because my personal account doesn't have any information on it. I didn't know this would happen. Now I have tried adding personal details but it's too late as the account is permanently restricted. It should be more clear that you will be banned if you haven't shared personal information about yourself, even though you're just an employee of the company that wants to advertise.

Robert David Home
Storbritannia
Rundt 1 år bruker appen
Meta svarte 10. januar 2022

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with the Facebook channel. When it comes to restricted accounts, it is completely handled by Facebook. I'm going to follow up with you in an email to provide you with some information that can help.

Adil | Shopify

14. februar 2021

I created my website for my business page. It was easy to navigate and use. A few little hiccups but if i dig deeper i am sure i will figure it out.

GLITTER GLAM GEMS
USA
Rundt 1 år bruker appen
7. januar 2021

top top. top love it. xxx. merci bco. its super efficase and reliable it help alots. and verry easy to install

MEUBLE MOI inc
Canada
Rundt 1 måned bruker appen
20. januar 2021

No problems so far, integrates well. Hope Shopify and Facebook will be able to implement fully Conversions API soon.

Nous Les Marmottes
Frankrike
Rundt 1 måned bruker appen