Omtaler (6 965)
Raffiner
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Etter vurdering
I used this app to set up my Shopify and it was truly the easiest thing. I love it, with just a few clicks and everything was set and ready to go.
I helps a lot for me to generate sales and connect with my target customers. keep up the good work.
It was a little bit intimidating starting my first app, but all and all it went well, I guess I was excited about the app and how it would turn out. I like the way Facebook channel worked out for me. I enjoyed the courtesy of the whole experience .
this app is as really, eye catching, great app, very helpful. Therefore I highly recommend this app.
Error message after error message. Instructions that don't work. A new support staff member responds each time so there's zero ownership of actually helping you solve the issue. I just don't think Shopify integrations work, but they look shiny and fairly easy to use from the outside. Once you try to implement anything it takes weeks if not months to resolve.
Hi There!
Aaron here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram App and provide any help you might need. If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you,
Aaron
Really user-friendly and quick! First time Shopify user and thereby Facebook sales user and the integration was seamless!
HORRIBLE support! If you contact Meta about an issue with the Facebook channel they blame the issue on Shopify and tell you to contact Shopify since the channel was downloaded on their platform. However, when you contact Shopify they re-direct you back to Meta because Meta developed, runs, and owns the app. Similar to every other app not developed by Shopify, it is Meta's responsibility to fix issues and provide app support, but they refuse to do this. It's a useless and endless circle with zero solutions.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Muito bom consegui conectar meu pixel super rapido e facil, sem erros, o app mostra o que deve fazer o passo a passo
If you have a problem - no one is answering. nothing is working. Everything is super complicated. You get automatic customer service msg and that's it. trouble shooting leads you nowhere. They can suspend your account or block it without an explanation
I did try to talk to customer service several times, really, but I got nothing.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
Very easy and professional. I would recommend it to a friend for starting a business. It certainly will help!