Omtaler (8 717)

Samlet vurdering
4,3
Antall per vurderingsnivå
  • 66 % av vurderingene er 5 stjerner
  • 14 % av vurderingene er 4 stjerner
  • 5 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 13 % av vurderingene er 1 stjerner
26. januar 2021

So far so good. This app is much better than the previous Facebook and Instagram integrations. I look forward to growing my business on these channels with the help of this tool.

Liten Spire
USA
12 måneder bruker appen
Redigert 16. september 2020

I used this app to help me sell products while connecting to my Shopify catalog. Seamless integration.

Soyuz Space Bags
Canada
12 måneder bruker appen
17. september 2023

el canal de ventas no abre

Manguito
Colombia
12 måneder bruker appen
Meta svarte 22. september 2023

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña. Si necesita más ayuda, comuníquese con nuestro equipo de soporte comercial a través de este enlace:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos comunicarnos con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
[Meta soporte].

18. september 2020

It was perfect! Super easy....I liked how I could choose my page, ad account and it connected everything to my store. Brilliant!

Magic Fantasy Arts
Canada
12 måneder bruker appen
14. oktober 2020

a very effective app, for tracking the impressions and ads and manage them in a daily basis. it gave me also the chance to run campaigns easily and communicate constantly with my customers

U-pur
De forente arabiske emirater
12 måneder bruker appen
5. desember 2020

Instructions are somewhat clear. I had to create another advertising account on Facebook through my Facebook page when I already had one through my main Facebook account. Other than that, quite fluid and intuivite.

Bilbord & Lorenzi
Canada
12 måneder bruker appen
22. oktober 2022

Same problem here: Every time I attempt to use the Facebook app it shows an error message. I am unable to update my store catalog on Facebook & Instagram. This is frustrating because I cannot tag products in my photos & I am losing potential sales. Please fix this soon!

Cleopatra Beachwear
Indonesia
12 måneder bruker appen
Meta svarte 25. oktober 2022

Hi there!

Paola here with Shopify. Thank you for taking your time to let us know about your experience with the Facebook Channel. I will be reaching out to you shortly through email for more details of what is happening and to ensure you have all the tools to make the app work for your business as soon as possible!

Chat soon!

Paola | Shopify Support

26. mars 2021

Facebook reaches my customers very well. It is more personal and helps to develop and grow my business.

Angel Basics
Nederland
12 måneder bruker appen
Redigert 21. september 2020

I took my time to set it up. There are so many options and information...but overall very easy experience. Just read everything. Make sure you go thru everything so you don't have to redo things. They pretty much do everything.

ichooseHim
USA
12 måneder bruker appen
18. juli 2023

This app is so bad, I don't understand how this can be the official app, it keeps crashing and all the error messages are super generic, you're left with no clue of what happened. Since I can't send my support message through the app because it keeps saying "Something went wrong". I'm gonna try here:

I have created a new facebook account specifically for my business, using the business email. I set everything up using this new account, sent all documents proving my identity and company ownership but for some reason after a few days, my account got suspended and subsequently deactivated. I am now trying to set everything up again, using my personal Facebook account which I have owned for many years, but unfortunately again, I can't go past the setup step, since the Shopify app still seems to be connected to the deactivated account somehow. The *only* thing I wanted is to be able to run ads using the Facebook Pixel, but it seems to be impossible. How can I proceed from here?

Acalento
Nederland
12 måneder bruker appen
Meta svarte 28. juli 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support