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Don’t waste your time, support is horrible and the app will not connect. There’s a reason why it’s free.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with connecting the Facebook Channel. I do want to make sure that you get the support that you need so I'm going to look into this and follow up with you in an email to open up lines of communication.
Adil | Shopify
Helped me a lot with advertising my boutique! Was pretty easy to use and did not give me such a hard time.
I used this app and it worked really well. I want to use Ping and Kit from Shopify and dI want Instagram to work too. It helped me install the Facebook and I am excited to start using it as soon as possible.
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This app is a catastrophe. We installed this in order to use the Conversion API. This became necessary after worsening Pixel performance due to the ios14 update. However, the deduplication is not set up properly and we kept running into error messages and poor ad performance. Neither Facebook nor Shopify support is willing to help. Both point you towards the other.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with the Facebook Pixel. Please understand that our support for the Pixel is limited and issues are mainly handled by Facebook. However, I do want to see the Facebook Channel working properly for you so I'm going to follow up with you in an email to continue this conversation and see where I can help.
Adil | Shopify
amazing, great help, easy to navigate and easy to learn. Love to do it for a long time. More income more products
good app.
good app.
good good
good app.
good app.
good good
good app.
good app.
good good
good app.
good app.
good good
good app.
good app.
good good
good app.
good app.
good good
I've only just installed this app and the process has been very simple so far. Looking forward to learning more and seeing what this app can do for our store.
Worst app ever! Neither shopify not facebook give support - I got suspended from facebook commerce because of this non functional app and now facebook says it´s because of shopify and shopify says please ask facebook. We are trying to sell on facebook again since more than one year and nobody is willing to help. Really this app is just one big disaster!
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with the getting your Commerce Account approved. Please understand that Commerce Account approvals are completely handled by Facebook as Shopify has no hand in the decision made. I do want to see the Facebook Channel working for you so I'm going to follow up with you in an email to share some more information with you that can help resolve the issue.
Adil | Shopify
I use this to market my clothing line and items from my store. I wish the marketing was free to use. I would sign up for it asap. I like how my page is open to the public to view and gain access to my store from the app.