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My shop hasn't been published because it doesn't comply with your Commerce eligibility requirements, but they don't tell me what requirements do not comply with. Nobody helps you.
Thank you for leaving a review. It certainly sounds like it has been a frustrating experience as your commerce account was not approved by Facebook and you haven't been provided any additional information. When it comes to account eligibility Facebook has complete control over this aspect so I'll be following up via email shortly to see if you have any additional details to share. - Anna, Shopify Support
I am using Official Meta App. It is so slow and doesn't respond system.
2. After so much effect, it connects my personal Facebook profile and says the account is restricted.
All systems are automatic, So what should I do?
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
I'm really having a hard time connecting Instagram to my Shopify account, despite repeated attempts, and supposedly being approved by Meta / Facebook... Not sure what to do.
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Facebook channel app.
While account approvals are in Facebook's scope, we can definitely make sure that you get the support and resources you need to help get you set up. I'll be sending an email out to open up the lines of communication and help where I can.
- Nate | Shopify
haven't used it yet. Will review once used .......................................................................................................
I used this app to help me do ad campaigns and it work really well. It's easy to use and it's very helpful if you are a good marketing person.
Setting up the FB channel / Shopify was easy and seamless. There are no complaints, very stoked so far! The app is very professional and walks you through the steps necessary to get rollin'.
facile, pratique, efficace, hate de voir la puissance de Facebbok en oeuvre pour la suite de la publicité
Helping me drive customers to my website for my business through both facebook and instagram advertising
Installing Shopify's Facebook Channel one of the worst decisions I made in terms of using Shopify integration for third-party features. I had an approved shop running on Facebook for years. This time it had tons of errors and re-installation. It was approved, but when I reinstalled it to fix errors (per Shopify CS team direction), Facebook suddenly rejected it. Then I uninstalled the channel again and Shopify remained an admin on my Facebook business account, and could not be removed without permission. On top of that both Shopify and Facebook gave lousy support for this integration. My Facebook page hasn't been the same since, and Facebook suddenly didn't trust my login and temporarily blocked me from my own page.
Thanks so much for taking the time to leave a detailed review. I can definitely agree that this sounds like a very stressful and frustrating experience given that you were approved by Facebook initially. I’d like to look into this further and see if you have any additional details you'd like to share. I will be sending you an email and hope to hear more of your thoughts soon. - Anna, Shopify Support
I am using this app & it's been helpful so far. Although the tools can have more features to edit products & see analytics too