Facebook & Instagram , 4 682 vurderinger

Samlet vurdering
3,8
Antall per vurderingsnivå
  • 62 % av vurderingene er 5 stjerner
  • 15 % av vurderingene er 4 stjerner
  • 5 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 16 % av vurderingene er 1 stjerner
31. mai 2023

This is a TERRIBLE TERRIBLE TERRIBLE App/product. Facebook is an absolute nightmare. Facebook constantly suspended my Business Account before permanently disbanded it. All I was doing was trying to install META Pixel and it is a terrible painful process. I even hired a Shopify Expert to help me and even he could not figure it out. An absolute terrible experience that is not user friendly. Extremely frustrated with the whole process.

Bongi’s
USA
Rundt 1 måned bruker appen
Meta svarte 14. juni 2023

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]

28. oktober 2023

Easy to use.

Peachlyjr
USA
4 måneder bruker appen
Meta svarte 3. november 2023

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

31. desember 2023

aucun de mes articles professionnels éligible n'est présent sur Facebook, je dois revoir mes annonces de produits et m'assurer qu'elles répondent aux critères d'éligibilité
Pouvez vous m'aider et vérifier vos produits?

Charly Fait Son Cinema
Frankrike
5 måneder bruker appen
Meta svarte 5. januar 2024

Salut,

Merci d'avoir pris le temps de laisser un avis!

Veuillez contacter notre équipe d'assistance aux entreprises via ce lien afin que nous puissions vous aider davantage :

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Nous ne manquerons pas de vous contacter directement et de veiller à ce que vous ayez la meilleure expérience possible.

Merci,
Méta Support

24. juni 2023

The worst support I've ever encountered, repetitive bans for no reason. The support team told me I would receive a response within 24 hours, but 5 days later, still nothing and no response despite multiple follow-ups. Many other issues as well!!!

Frauenschön
Belgia
3 måneder bruker appen
Meta svarte 27. juni 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

30. mai 2023

i cant even get it to open & load. it just goes to a blank white page. no error message, nothing. its been installed. i just cant access it to do anything with it. so useless.

messofmoxie
USA
10 dager bruker appen
Meta svarte 31. mai 2023

Hi there,

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support]

19. september 2023

It's ok, there are things that should not be as difficult as they are or other things that are hidden but very needed for your shop to work.

WearManga
USA
15 dager bruker appen
Meta svarte 22. september 2023

Hi There!

Thank you for taking time to leave a review. If you need further assistance from us, please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

22. mars 2024

good work

infinity
India
8. oktober 2023

It helps a lot in my daily

Beautly-face
Tyskland
15 dager bruker appen
Meta svarte 13. oktober 2023

Hi There,

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

5. november 2023

Horrible instructions are not clear.

QSIMEK
USA
Rundt 1 måned bruker appen
Meta svarte 10. november 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

25. juli 2023

This app just doesn't work and customer service isn't really available. Everything looks great in the store builder, and then nothing comes up on the sites. I'm through.

Desi Toys and Decor
USA
26 dager bruker appen
Meta svarte 28. juli 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support