Facebook & Instagram , 4 677 vurderinger

Samlet vurdering
3,8
Antall per vurderingsnivå
  • 62 % av vurderingene er 5 stjerner
  • 15 % av vurderingene er 4 stjerner
  • 5 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 16 % av vurderingene er 1 stjerner
Redigert 11. april 2024

Can't connect my store to Facebook
Can't get any help Shopify says its Facebook
Shopify please fix this or make it easier

Dolly and Monroe Boutique LLC
USA
Rundt 3 år bruker appen
Meta svarte 9. februar 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

25. februar 2024

his app is very hard to set up and doesn't connect with the Shopify store, the online support is not working on time and doesn't help us with the issues, therefore Meta is not helping the online business community by connecting the store easily with the Facebook platform.
I can not set up my admin part, the platform rejects my setup, and no access to connect with the Shopify store, meta needs reform and make smart customer services.

KEFY.PEACE
USA
8 måneder bruker appen
Meta svarte 1. mars 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

7. mars 2024

Tive que procurar outros recursos pra vender no Facebook e Instagram, porque dentro da própria shopify , não funciona , o conectar , é tem sempre um símbolo de atenção e naaada que eu faça mude isso , então, optei por não usar , e por isso minha avaliação

$ara
Portugal
Rundt 2 måneder bruker appen
Meta svarte 15. mars 2024

Olá!

Obrigado por reservar um tempo para deixar um comentário. Pedimos desculpas pelo transtorno causado e gostaríamos de ajudá-lo com uma solução.

Entre em contato com nossa equipe de suporte comercial através deste link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos entrar em contato com você diretamente e garantir que você tenha a melhor experiência possível.

Obrigado,
Meta-suporte

14. mars 2024

this app says unsupported dont know why

Tabarak Foods
Pakistan
22 dager bruker appen
Meta svarte 21. mars 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2. februar 2024

its very complicated on how to set up

Exotic pleasure & Juices LLC
USA
3 måneder bruker appen
Meta svarte 9. februar 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

31. desember 2023

aucun de mes articles professionnels éligible n'est présent sur Facebook, je dois revoir mes annonces de produits et m'assurer qu'elles répondent aux critères d'éligibilité
Pouvez vous m'aider et vérifier vos produits?

Charly Fait Son Cinema
Frankrike
5 måneder bruker appen
Meta svarte 5. januar 2024

Salut,

Merci d'avoir pris le temps de laisser un avis!

Veuillez contacter notre équipe d'assistance aux entreprises via ce lien afin que nous puissions vous aider davantage :

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Nous ne manquerons pas de vous contacter directement et de veiller à ce que vous ayez la meilleure expérience possible.

Merci,
Méta Support

29. november 2023

I am not longer able to access this app page. It appears blank - cache cleared, different browser, uninstall reinstall - nothing is working. I cannot find a resolution and I cannot find a method for reaching out for help. Writing here to hopefully receive a response. Thank-you!

Nute Juice
USA
Rundt 2 år bruker appen
Meta svarte 15. desember 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

5. desember 2023

a little hard to navigate.
my products took weeks and i still cant see them in shop
ads that i pay for are not targeting the people i tell it to
I told it local women age 21-54 and all the comments and i like i continue to get are from women in other countries,

Modern Trendz
USA
4 måneder bruker appen
Meta svarte 15. desember 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

24. desember 2023

Ua vez que conectas tu cuenta de facebook no te da la opcion de retroceder si te equivocaste de cuenta, sigo intentanto y nada.

Dream Shopping
Chile
3 dager bruker appen
Meta svarte 29. desember 2023

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una solución.

Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos comunicarnos con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
Meta soporte

12. november 2023

it was not clear that i needed to connect BOTH instagram and facebook pages to shopify in order to make paypal available as a method of payment.

Sleep Late
USA
Over 2 år bruker appen
Meta svarte 20. november 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support