Facebook & Instagram

Meta will deny all responsibility for everything that happens within their platform/tools. No accountability even if you outline every technical detail about the issues. They will simply forward the blame to everything else, the funny part is you can trick them into blaming something and they will tell you to reach out to the party at fault, and then reveal the thing they're blaming is owned by them.

Then the support team will send you a contact form for escalations that serves a 500 response error as no one from support has ever tried to use it

If I didn't have to have it, I wouldn't. The app solves nothing, and when things (like the Meta Pixel or Conversions API) breaks, there is no point in going here and clicking about. In fact, I never open this interface, because it serves no value to my business.

Zu wenig Funktionen & Tracking funktioniert nicht richtig.

Horrible. So glitchy! Products are approved and appear in one place but not another. Horrible interface that you can't update easily. THE WORST!!

Danke

Deberia haber una opcion de poder publicar en la web todos los videos que se publican en instagram y facebook

It does not give me succinct reasoning when a product is rejected, just says against commercial policies.
Accepts half of our products, but not the other half.
All are meat products!

Our Facebook and Instagram account have been disabled for almost 2 weeks and we have done all the necessary steps to fix this issue. We have all the information required for our account submitted. We need to fix this issue so we can continue selling on Facebook and Instagram. No one has been able to help us with this ongoing issue.

Not great, sometimes it's connected, other time it's not. Also I had someone from Shopify tell me the issue is because I'm in the UK and not USA as to why my products were active but not showing as active! All products do not sync - right now it's telling me that a Sync has failed but when I click it says no products to show.
Just adds an extra stress to running a small business to be honest.

viel zu unübersichtlich
keine struktur