Recenzje (9 172)
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Help me promote my online shop however I have never been able to synchronize my online shop with the facebook shop.
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
This is a very helpful app by Facebook for Shopify users. It helps you connect your Facebook account to your Shopify store and generate more awareness and sell accordingly.
Thank you for leaving a review and sharing your feedback. I'd like to learn more about your experience and see if you need any further help with setup -so will be sending you an email shortly to discuss. - Veena, Shopify Support
It was a little confusing, but it got me to where I needed to be with this sales channel. Hopefully it does not change again.
Thanks for sharing your feedback! I'm glad to hear that you were able to finish the setup. I wanted to share some useful resources with you! I’ve sent out to an email to you and hope to hear back from you. - Abdalla, Shopify Support
The app works great except our Instagram Shopping account has been pending review for over 2 months now without any actionable feedback or progress. We've been approved by both Facebook and even Google following feedback to update our Privacy Policy but yet Instagram shopping is still pending. Our account details are as follows:- Instagram Business Account: jacksonjamesclothing.
I would like to hear back from the Facebook/Instagram team on how to resolve this issue instead of having my Instagram Shopping Account sat pending indefinitely.
Thanks for taking the time to share your review. That definitely sounds like a long time to wait for your Instagram account to be approved by Facebook. I will be reaching out via email to share ways you can contact Facebook on the approval process and see if there was anything else I can assist you with. Look forward to hearing back. - Anna, Shopify Support
It is quite difficult to set up. It is not straight forward. Especially when you are not a IT pro. I feel it could be much more user friendly.
Thanks for sharing your feedback! I'm interested in hearing your thoughts regarding the onboarding process in detail! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
I'm using the Facebook channel to bring my products to Facebook, and Instagram with one click. it does help a lot to save time and money.
Thank you for leaving a review and sharing your feedback. I'll be following up via email to see if you have any further comments you'd like to share about your experience. - Veena, Shopify Support
I like how I can build my site. I would prefer easier steps to help build my confidence using the app
Hey! Thanks for your review - we're always looking for ways to improve the app, and any feedback can go a long way in making the app easier to use for everyone. I've sent you an email with some resources to look over - if you have any questions, please let me know!
- Jake, Shopify Support
não consigo editar as informacoes. Enviei mensagem ao support mas ninguem me responde. Os produtos do catalogo não são todos adicionados
Olá!
Obrigado por reservar um tempo para deixar um comentário. Pedimos desculpas pelo inconveniente causado e gostaríamos de ajudá-lo com uma resolução. Você poderia entrar em contato com nossa equipe de suporte comercial novamente por meio deste link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram para que possamos acompanhá-lo diretamente e garantir que você tenha a melhor experiência possível.
Obrigado,
MetaSuporte
i used this app to help me saleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
Thank you for sharing your review. I'll be reaching out via email shortly to see if you need any further assistance with setup, and to provide some resources on how to get started with ads. - Veena, Shopify Support
its been rough with the constant changes and logging off and on. But just have to adapt to it. I thought I had the facebook app connected with my shopify store but then I had to do it all over again. And it says that i have verified my domain on the business mgr but i cant visually verify it.
Thanks for sharing your feedback! I appreciate you powering through the setup and leaving us an honest review. You raised some issues that I'd be happy to address. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support