Recenzje (8 424)
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The app is used to connect our brand with our growing community and bring awareness to our products.
So far seems to work as advertised for products, just working on collections. After a career being involved in creating and managing corporate web applications nice to be able to hit the ground running with Shopify and the many integrations.
It was pretty simple to set up for someone who is not super tech savvy. Instructions were straight to the point.
I have spent hours trying to connect items from Shopify to show in our Facebook shop. It keeps saying under review and there are no images showing. There is no support from FB to try and resolve. I am thinking of uninstalling as our customers cannot see what they are buying! Very frustrating.
Hello,
Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify
Changing this review to 4 stars. The issue was taken care of by Robyn in support. It seems the app works, the issue is with Facebook which is very difficult and glitchy to setup. Following Robyn's directions, I was able to get it to work. I give the app 4 stars because I find FB problematic to deal with. This is not the app's fault. If you have trouble accept the offer of support from Shopify and it should work. ORIGINAL REVIEW: App shows in my products as available channel but on my business FB page I see NO products in the catalog. I gave this a few days to possibly load, but it just is not working. I used this app before and it disconnected often. Until this is fixed, it is useless!
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with getting your products to sync with Facebook. I'm going to take a closer look at your account and send you a direct email so I can open up the lines of communication and help you get set up properly.
Robyn | Shopify
Great App and Ease of use. Would recommend it for anyone trying to get your Facebook and Instagram accounts together with shopify.
The pits. Ever since they implemented reviews, people have been giving low stars for the most ridiculous things. I've removed it for my mental health. People are lazy and don't try to email first!
Hello,
Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify
Since i was prompted to provide this review just after setting up i can only say that so far it was a fair experience .
Thanks for sharing your feedback! I appreciate you leaving a review. If you require any assistance while working with the app, please let me know! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
i really like it, is a great complement for helping my store, everything is connected as i need it. totally worth it
Used this app to help me with my store online. It helps me keep things in order and helps me plan my strategy for selling