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I used this app and it is look like great! I have to start to do facebook ads but I think this app is very complete...
Every time I attempt to use the Facebook app it shows an error message. I am unable to update my store catalog on Facebook & Instagram. This is frustrating because I cannot tag products in my photos & I am losing potential sales. Please fix this soon! :(
Hi there,
Vance here from Shopify support! Thanks for taking the time to leave a review. It sounds like you may be affected by a known issue which is being resolved by Facebook's team at the moment. I am going to follow up with you via email so I can provide you with updates as this gets resolved.
Vance | Shopify
i use this app greatly and it really help me with my business and i am really glad integrating and using it with my store.
I think it was very easy to set up. As a new business and preparing for launch, it was a necessity to have my FB Shop active.
i used this app its working very good my account is disabled which is so weird because it never happened before
手順通りにやっているのにも関わらずチャネルの設定が永遠に終わらない 審査申請をやった「あと最大1分かかる場合があります。ページを更新しないでください。」の文言から何時間待っても変わらない エラー内容も表示されないし本当に意味が分からない 早く改善してください
やあ！
レビューを残していただきありがとうございます。ご不便をおかけして申し訳ございません。問題解決のお手伝いをさせていただきます。このリンク https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram からビジネス サポート チームにお問い合わせください。
ありがとう、
[メタサポート]。
all the process are simply and automated. I have create my new shop in facebook page in 5 minutes. very good. thanks
If I could -stars I would. When are you going to correct this issue? SERIOUSLY ticket after Ticket promise after promise If it doesn't work why leave it up If you're reading this, you already know it's an insult to those of us that are trying to succeed. error messages say "Something went wrong when attempting to connect your business manager. Please try again later." Chat support says it will be fixed in 24-48 hours I've been hearing this for weeks on end it's not going to be fixed.
Shopify Reply - I appreciate your response! You appreciate my response lol hardly. If you did it would have been fixed MONTHS AGO. Furious and Disappointed
I appreciate your response! I can see that our technical team is assisting you with this. You're definitely in good hands, I'm confident that they will get to the bottom of this. - Abdalla, Shopify Support
“There’s no page at this address Check the URL and try again, or use the search bar to find what you need” Can this be fixed?
Hi there,
My name is Chris from Shopify support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Facebook. I'm going to follow up with you in an email and see where I can help.
Chris | Shopify Support Specialist
Simple and clear, perfect! It is also made easier by the many official guides provided by Shopify and Facebook.