Recenzje (8 247)

Ogólna ocena
4,3
Liczba recenzji z daną oceną
  • 66% ocen to oceny z 5 gwiazdkami
  • 14% ocen to oceny z 4 gwiazdkami
  • 5% ocen to oceny z 3 gwiazdkami
  • 2% ocen to oceny z 2 gwiazdkami
  • 13% ocen to oceny z 1 gwiazdkami
24 listopad 2023

hard to use. can do verify for me.

AUSK2
Australia
28 dni korzystania z aplikacji
Meta odpowiedział(a) 1 grudzień 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

26 czerwiec 2024

Det tager 1000 år at få godkendelse

Solskin Smykker
Dania
Około 2 miesiące korzystania z aplikacji
9 luty 2024

Everytime it just says "Something went wrong. please try again". This app is not working at all for me and there is no solution found.

Equip Essence
Stany Zjednoczone
Około 12 godzin korzystania z aplikacji
Meta odpowiedział(a) 16 luty 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

22 luty 2024

no no no this is so hard to understand

Https://Justfashionista.com/
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
Meta odpowiedział(a) 1 marzec 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and if you need assistance, we are here to help!

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

7 lipiec 2024

ruim, não funciona

Massaini Express
Brazylia
8 dni korzystania z aplikacji
10 styczeń 2024

Meta is just absolute crap and a massive headache for every single steps that should be easy. To try and start just simply advertise from your Facebook page and get the ad data connected to your shopify is taking me days. First the meta business page was lagging and bugging making me do the same rhings over and over, then once I finally manage to create the pixel and went to install the Facebook and instagram app on my shopify, it started to bug again. After 4 time uninstalling et re installing that horrible app, I managed to connect my store after creating a facebook business account ( thought just my page with my facebook account would be enough but no, has to be another dam account ) DAMM ! I thought I'd be ok then but NOOOO Facebook restricted my business account, probably because its too new ( which doesn't make sense really), I am now unable to complete the connection settings between shopify and facebook and have to wait 24h for a review after providing a code received on my phone and my identity document photo. This is really a joke considering how much money that business is doing, they can't even make basic settings simple for people, they over complicate everything and cross everything together making you go back and forth between platforms non stop for a very simple task. All I wanted was to see the results of my advertising with shopify, nothing else. If I ever manage to get to the point where facebook let me advertise and the connection with shopify works ( pretty sure something will go wrong again) I surely WON'T authorise facebook to sell my products directly on my facebook page because I bet you these sales will be catastrophic and customers will run away, surely there will be problems with payment and order fulfillment etc. A shame from start to finish

The Bloody Store
Australia
Około godziny korzystania z aplikacji
Meta odpowiedział(a) 12 styczeń 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback and apologize for the experience you've had so far with us.

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

11 marzec 2024

necesito solución a un problema que tengo al respecto de la conexion de catalogos, me pueden colaborar al respecto mi correo es produccionaudiovisual@gmail.com y mi numero de telefono es +57 3125137930

EVE JEANS - TIENDA ONLINE
Kolumbia
Ponad 2 lata korzystania z aplikacji
Meta odpowiedział(a) 15 marzec 2024

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una resolución.

Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos comunicarnos con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
Meta soporte

11 lipiec 2024

Bed

Hey Shop
Szwajcaria
3 dni korzystania z aplikacji
26 czerwiec 2024

La sincronización tarda muchísimo! LLevo 3 semanas esperando

Alinette
Hiszpania
Około miesiąca korzystania z aplikacji
3 marzec 2024

We had a terrible experience with setting up facebook. Super shit improve your systems and processes meta were stick with TIkTok.

StayHard Fitness
Australia
3 dni korzystania z aplikacji
Meta odpowiedział(a) 8 marzec 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the experience you've had so far with set up and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support