Recenzje (4 756)

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28 grudzień 2020

I knew nothing and it worked. I hope all the apps are as easy as this one. I have nothing more to say.

Tradewinds West
Stany Zjednoczone
17 dni korzystania z aplikacji
28 grudzień 2021

Full of errors and support is useless, none of the messages have been answered.
Its quite surprising that the support is so bad for such a big platform

Exhibit Rugs
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
Meta odpowiedział(a) 29 grudzień 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We value your feedback and I'm sorry to hear about the issues you are facing. I'm going to follow up with you in an email and see where I can help with addressing those error messages that you are facing.

Adil | Shopify

29 październik 2022

we get the following error "Sorry, something went wrong" same like other users, can your help us to solve this problem too

Mushroom UK
Wielka Brytania
6 miesięcy korzystania z aplikacji
Meta odpowiedział(a) 31 październik 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook on your store. I am sorry to hear that your shop has been affected by this error - I am going to make sure that Facebook's team resolves this on your shop. For now, I'm going to follow up with you over email to open up the lines of communication so we can keep in contact.

Charlotte | Shopify

Edytowano 4 kwiecień 2021

The application is way too much in your face. Not friendly. Still trying to figure out some stuff. over all ok

Like Petunia
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
31 sierpień 2021

the problem I'm facing with this account Is that it has been restricted since I opened my Shopify store and my drop shipping account and attached you guys with it, but before my Shopify store everything was working ok, I was allowed to share my artwork and I was allowed to boots my post to reach more customers and I was allowed to pay for my ads without no problem, and now I'm not allowed to do anything and all I'm sharing is my artwork on my drop shippers products, what's the point of having a business account if I can't advertise my work and share my products, it's been stressful because all you guys are telling me is that I've not complied by Facebook and Instagram policies without explaining to me which policies I've broken, there's nothing bad on my account that I'm sharing so just very confused, I just want my account back that's it, everything was fine until I added you guys through my Shopify account but instead, it has given me more headache than good.

Studio Kathryna: Art to Inspire
Wielka Brytania
6 miesięcy korzystania z aplikacji
Meta odpowiedział(a) 3 wrzesień 2021

Hello,

Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to reach out over email and see if we can address some of the issues you were having with the app and your Facebook accounts.
Jack | Shopify

20 październik 2020

great app. very convenient to use. I'd love to recommend to anyone around. It boosts my sales on facebook.

BARMASO
Mjanma (Birma)
17 dni korzystania z aplikacji
13 październik 2020

It is good so far. My worry is that my personal page will have things about my product which I do not want.

One Product Website
Stany Zjednoczone
17 dni korzystania z aplikacji
15 marzec 2023

Horrible, if one does not pay for Ad then facebook will not allow others to see the page of what you are selling and you will not be able to sell on facebook, the Facebook Ad are a scam they charge you too much and when one sees in Shopify the analytics you will realize that facebook is scamming one since they are not the same as facebook charges you, for example facebook charges you for 10 visits that made to your page and when one sees in Shopify only visited 5 people , Facebook stole you money

Te Ves Linda
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
Meta odpowiedział(a) 3 maj 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

21 październik 2022

let me know when the problem is solved cookie ! let me know when the problem is solved cookie !
let me know when the problem is solved cookie !

MONHOME
Szwajcaria
6 miesięcy korzystania z aplikacji
Meta odpowiedział(a) 27 październik 2022

Hi there,

Vance here with Shopify! Thank you for taking your time to leave us a review. It sounds like you might be experiencing an issue with onboarding to the Facebook channel. Our team is already working with Meta to address any errors. I will be reaching out to you shortly via email to offer further support!

Vance | Shopify Support

5 listopad 2020

I use this app to help me market my online store and to reach women that enjoy Custom Designs and Body Bath Essentials

Dezirecloset4u
Stany Zjednoczone
6 miesięcy korzystania z aplikacji