Facebook & Instagram , 4 679 recenzji

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16 marzec 2024

crashes

boon.co.ke
Wielka Brytania
19 dni korzystania z aplikacji
Meta odpowiedział(a) 21 marzec 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

20 wrzesień 2023

If i could rate this app 0 i would. Literally the most difficult app on here. I tried my best to give it a try. Im completely drained over this app. Support is absolutely no help either. I do not recommend.

SHOPGORGEOUSLY LLC
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
Meta odpowiedział(a) 22 wrzesień 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

7 styczeń 2024

Bueno

My Store
Chile
Około 2 miesiące korzystania z aplikacji
Meta odpowiedział(a) 12 styczeń 2024

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña y compartir su experiencia con nosotros. ¡Apreciamos saber de nuestros clientes!

Gracias,
Meta soporte

24 sierpień 2023

I was busy setting up sales campaigns to promote our products on facebook and instagram - sadly when it came to publishing the campaigns it failed. Upon closer investigation we found that the "shops" disappeared only to find that the whole integrations has been removed with actions saying that the app requires attention. Further to this I was an absolute nightmare to figure out what was happening, I eventually got an article that advised the shops function is removed. Now we don't event have shops on facebook or instagram in our region, which is completely insane. I started the Shopify platform because of the seamless integration with meta. This is no longer the case. Very upset that we can't have shops in South Africa anymore.

Scentuality Studio
Republika Południowej Afryki
7 miesięcy korzystania z aplikacji
Meta odpowiedział(a) 25 sierpień 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

18 maj 2023

When we click on stores in Instagram, I want to remove the cargo and delivery field in the product detail area, but I cannot remove it, all websites with shopify software have the same problem in their ig stores, it is not possible to completely remove this field, you should make a development about it.

Piano Jewellery
Turcja
Ponad rok korzystania z aplikacji
Meta odpowiedział(a) 22 maj 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

9 grudzień 2023

love it!

SF911RS
Stany Zjednoczone
5 dni korzystania z aplikacji
Meta odpowiedział(a) 15 grudzień 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

11 listopad 2023

pretty good

Welcome to Heaven
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
Meta odpowiedział(a) 20 listopad 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

9 wrzesień 2023

I'm trying to figure out why I can't create a Marketing Campaign in Facebook. I am able to in Microsoft and Pinterest but not in Facebook/Instagram.
Was that feature removed in the app?

South Strand Life Travel, Photography and Gifts
Stany Zjednoczone
Około 2 lata korzystania z aplikacji
Meta odpowiedział(a) 15 wrzesień 2023

Hi There!

Thank you for taking time to leave a review. We would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

28 lipiec 2023

so far it is going good. i have not had any problems and the system is strieght forward and easy to follow

K.E. Galactic Emporium L.L.C.
Stany Zjednoczone
4 miesiące korzystania z aplikacji
Meta odpowiedział(a) 18 sierpień 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

9 sierpień 2023

Things for the most part are pretty self explanatory and the apps assists in the what is needed next. There are a few minor things I am trying to learn more about such as ADs and building the traffic to the page. That is still a little unclear but for the most part navigating the page was pretty simple to do.

Cue Mood Clothing
Stany Zjednoczone
4 miesiące korzystania z aplikacji
Meta odpowiedział(a) 18 sierpień 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].