Recenzje (8 325)

Ogólna ocena
4,3
Liczba recenzji z daną oceną
  • 66% ocen to oceny z 5 gwiazdkami
  • 14% ocen to oceny z 4 gwiazdkami
  • 5% ocen to oceny z 3 gwiazdkami
  • 2% ocen to oceny z 2 gwiazdkami
  • 13% ocen to oceny z 1 gwiazdkami
Edytowano 14 luty 2021

i really like how it explains certain areas for example how i can use certain functions and how the channel is set up

Raework
Irlandia
Około miesiąca korzystania z aplikacji
7 luty 2023

Like other reviews are stating, Facebook won't sync to your online store. It randomly selected a few of my items and will only show those in the store. Then they are claiming that some of these items are out of stock, which they are not. Not sure how this can be resolved.

Everyday Equine Tack and Supplies
Stany Zjednoczone
3 miesiące korzystania z aplikacji
Meta odpowiedział(a) 4 maj 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

15 luty 2021

A lot of in and outs that is confusing
you can do better than that if I´m supposed til think better of it

Svaneke Chokoladeri
Dania
3 miesiące korzystania z aplikacji
Meta odpowiedział(a) 17 luty 2021

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

16 maj 2021

Had a lot of problems but now for over two weeks-going three I can't publish any ads from Shopify via Facebook. I constantly get the same error message "A problem with Facebook prevented your activity from being published. Try to republish in a few minutes." I tried multiple things, uninstalled the app, installed it again, disconnected my account, and connected it again, nothing really works.

Witch's Ayurvedic Brew
Holandia
3 miesiące korzystania z aplikacji
Meta odpowiedział(a) 17 maj 2021

Hello there! Thank you for taking the time to share your feedback and experience with the Facebook Channel.

It's totally understandable how this message can be concerning while trying to publish your Ads. I will be following up with you through email to make sure we get this solved for you as soon as possible. Looking forward to chatting with you!

Paola | Support Specialist

20 październik 2023

Facebook is one of the worst companies I worked with. NO CUSTOMER SERVICE WHATSOEVER. I am trying to stay away

Erevos
Kanada
Około miesiąca korzystania z aplikacji
Meta odpowiedział(a) 27 październik 2023

Hi There!

Thank you for taking time to leave a review. Please contact our Business Support Team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

16 wrzesień 2023

I have never seen something worse like this APP , doesn’t work, I try since 4 days to connecting with my Facebook account but always rejected, stay away from this App

Pro Style
Niemcy
Około miesiąca korzystania z aplikacji
Meta odpowiedział(a) 22 wrzesień 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

4 sierpień 2023

This is great and I have been using Facebook for many years and it helps me to connect with people friends family relatives throughout the world

Luckyoutlets
Stany Zjednoczone
3 dni korzystania z aplikacji
Meta odpowiedział(a) 18 sierpień 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

23 wrzesień 2020

pretty cool app, it helped out a lot, there really isnt much to say about it other than that, good stuff.

Carrybino
Dania
Około miesiąca korzystania z aplikacji
15 marzec 2021

This app is garbage. It won’t even load for me after barely being able to re-install it. Fix this because I’m running a business and need this to be working.

The Avocado Club
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
Meta odpowiedział(a) 18 marzec 2021

Thanks so much for taking the time to share your experience. Your feedback is very much appreciated in helping us make the app better. It sounds like you are experiencing some issues when trying to access the app. I know there was an issue impacting a few merchants earlier this week, which has now been fixed. I will be sending you an email to see if you are still being impacted. Looking forward to hearing back. - Anna, Shopify Support

21 wrzesień 2020

it was easy to set up and i hope it helps drive sales. i look forward to utilising the features. and learning about my future audience

Casual Window Shopping LLC
Stany Zjednoczone
Około miesiąca korzystania z aplikacji