Recenzje (8 352)

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17 wrzesień 2020

I use Facebook sometimes and it’s an amazing place to put ads funny vidoes and serious stuff you want to post

Mens Grooming
Stany Zjednoczone
1 dzień korzystania z aplikacji
2 marzec 2021

Rather easy to use even if you are not very proficient with IT
An easy learning experience
Would recomment it

Undercover Sleepwear and Lingerie
Australia
13 dni korzystania z aplikacji
21 kwiecień 2022

This app didn't work for me. The account was limited by Facebook and there is no obvious way to find out how to get any issues resolve. Wasted so many hours trying to get this app to work. Sadly, time to delete it :(

Love Football Hate Racism
Wielka Brytania
13 dni korzystania z aplikacji
Meta odpowiedział(a) 22 kwiecień 2022

Hi there!

Paola here with Shopify! Thank you for taking the time to leave us your feedback. Although Shopify does not have a hand in determining Facebook accounts eligibility, I'll be reaching to you via email shortly to share further details that could help. I want to ensure you are equipped with all necessary tools to get the Facebook Channel working for your business.

I look forward to chatting with you!

Paola | Shopify Support

22 marzec 2024

good work

infinity
Indie
21 grudzień 2020

I'm still a beginner with the app. It will be my first time making use of it for my shopify business.

Plants Furnish
Stany Zjednoczone
22 dni korzystania z aplikacji
Meta odpowiedział(a) 22 grudzień 2020

Thank you for the review! I know that approaching Facebook and social media for the first time can be intimidating, so I've sent you an email with some information on next steps you can take. If you have any questions you can reply right there. Looking forward to hearing from you! - Jake, Shopify Support

25 sierpień 2022

Horrible App! So much review and control form FB is going under. Do not wonder if your FB account, page or Ad is blocked at some point. As always, "you did not comply with our terms and conditions ", review process is done by AI Bots and rearly by real people. Support is also horrible! I would not suggest this app to anyone.

Mijana Beauty
Austria
13 dni korzystania z aplikacji
Meta odpowiedział(a) 26 sierpień 2022

Hi there,

My name is William from the Shopify support team. I can see that you've had some trouble getting your account permissions set up for Facebook, I'd be happy to review these with you over email. Please look out for my email.

William | Marketplaces Support Specialist
Shopify

3 maj 2021

I see that this is a common problem when I tried to link to Fb and it blocked me. Now I don't have an access to my personal account or business account and I can't find a way to get back on.

Glove Scholars
Kanada
13 dni korzystania z aplikacji
Meta odpowiedział(a) 7 maj 2021

Hey there! Thanks for taking the time to leave a review. While we don't have oversight on Facebook's accounts here at Shopify I've sent along an email with some resources for you to look at to get this resolved. Hope to hear back from you! - Jake, Shopify Support Specialist

28 listopad 2020

This is very helpful!! I enjoy the freedom to post on multiple social media channels. It has helped me to get more customers.

Passion Flower Beauty
Stany Zjednoczone
Około 23 godziny korzystania z aplikacji
28 styczeń 2021

Very quick and easy. I would definitely recommend this to someone else. I still have a lot more to go over but I I definitely look forward to finishing up

Shay’s Candle factory
Stany Zjednoczone
12 dni korzystania z aplikacji
24 kwiecień 2023

Meta support was friendly - but that is the only thing going for it. I've been going back and forth with Meta support for the last two weeks trying get all of my products (62 total) that are approved, synced, and visible on Meta commerce catalog and Meta store previews to actually display on the live Facebook/Instagram shops. The most I've seen displayed were 8.

They continually ignored information that actually seemed worth investigating (Such as: Instagram would automatically tag a product—that wasn't visible in the Instagram shop, but was synced and approved—if I posted an image that was similar to product image. From that point on, that product would be visible in the shop. Also if someone purchased a product through Shopify, and the product wasn't visible in Meta shops, after the Shopify purchase, the product would show in Meta shops also).

They continually told me fix products with issues that would prevent them from being on the store. One product issue is being out of stock, but it is actually out of stock). Another was a coming soon/not available for purchase item that had been removed from their sales channel.

I've cleared cache, cookies, tried different devices, different browsers, had others try in different cities. All had the same result.

Sheep's Brand Clothing Company
Stany Zjednoczone
13 dni korzystania z aplikacji
Meta odpowiedział(a) 3 maj 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].