Recenzje (8 393)

Ogólna ocena
4,3
Liczba recenzji z daną oceną
  • 66% ocen to oceny z 5 gwiazdkami
  • 14% ocen to oceny z 4 gwiazdkami
  • 5% ocen to oceny z 3 gwiazdkami
  • 2% ocen to oceny z 2 gwiazdkami
  • 13% ocen to oceny z 1 gwiazdkami
28 listopad 2020

App is good, sad to see Facebook Shop in no longer supported though, but the new FB and instagram is good.

MiniBrew
Stany Zjednoczone
23 minuty korzystania z aplikacji
17 marzec 2021

For someone who isn't an expert, the set up was fairly simple and user friendly. I think Facebook could make business settings easier to find in general.

Phase 1
Stany Zjednoczone
22 minuty korzystania z aplikacji
6 grudzień 2020

Use the app to sell products, mainly true Instagram. Works well for us. Did not quite catch the upcomming update. Tanks!

Miss Grace Store
Norwegia
21 minut korzystania z aplikacji
Edytowano 31 sierpień 2021

I don't like it because it has annoying customer care management system. If only it introduced a real customer care service.

The Prousen
Włochy
21 minut korzystania z aplikacji
Meta odpowiedział(a) 3 wrzesień 2021

Hello,
Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jack | Shopify

29 październik 2020

Installed the app. My Facebook account got suspended then, for suspicious activity????? Now it is reviewed by Facebook. I really hope I will be able to recover it since I use it to manage the FB of my business. In the meantime, I can't use my account. Wonderfull experience (I am sarcastic of course)

Closiist
Stany Zjednoczone
19 minut korzystania z aplikacji
Meta odpowiedział(a) 2 listopad 2020

Thanks for sharing your feedback! I definitely understand how frustrating that can be. In that regard, so I’d like to discuss this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

21 listopad 2020

Easy automatic set up, but there are so many pages to manage across facebook and instagram it can seem daunting

Go Detailing
Wielka Brytania
17 minut korzystania z aplikacji
30 listopad 2020

Not bad. I didn't expect to finish it in less than 10 minutes! Of course, I have no idea whether I did it right yet or not... we shall see.

The Charleston Cat Groomer Store
Stany Zjednoczone
16 minut korzystania z aplikacji
27 luty 2023

As others already confirmed. No chance to get your facebook shop connected with Shopify. Always the same error message that the link is not valid anymore. After reading the negative reviews I stopped trying.

Comic Poster Nerd
Szwajcaria
15 minut korzystania z aplikacji
Meta odpowiedział(a) 4 maj 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

Edytowano 23 luty 2021

To be honest I'm not really sure what I'm doing right now as FB shops linking to my Shopify store are new to me. It'd be good to see a little video that explains how all of this cross-posting works but I'll figure it out once the app's approved for me. *Edit* I see now that there's a video once I get beyond this review. :)

Wefail
Wielka Brytania
12 minut korzystania z aplikacji
15 grudzień 2022

Overcomplicated setup, not worth the trouble. Also, I Haven't even posted an ad, but Meta has already restricted my account for some reason. I suggest every shop owner to avoid this way of advertising, as there are much better alternatives out there.

Lunar Piercings
Węgry
12 minut korzystania z aplikacji
Meta odpowiedział(a) 16 grudzień 2022

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin