Facebook & Instagram

Easy to use but have only just started so cannot fully judge, if it does what it says I will be very happy

Impossible. I was a vetted seller - then I changed my bank account info - I have spent 6 weeks trying to get back into the system. No one can help me here. I am frustrated

So far, so good! I've been able to get my products on Facebook & Instagram and all appears to be running well. Fairly easy to set up and everything is talking between Shopify and both platforms.

Seems a good and easy to use app.
Has everything i needed to get setup, a little complicated in parts but i managed it all in under half an hour.

For a $trillion company this is one of the worst apps i have ever dealt with.
Support is non existent, chat is terrible - either they do not know what is going on or they send you a Help page link.
Simply put this Meta channel will not work with products that have multiple variants - like size AND color - unless you have a unique url for EVERY option
If you use an app like Globo to set up color options it will not be recognized by FB or IG shops - so i would not bother.
Also you will miss out on proper on site messaging like popups, cross sells, email collection, etc
It was a massive waste of time for me and we ended up with lots of orders for bracelets of a certain size but no leather color - so no way to know what to ship

It stopped working and no one will respond about getting help to try to fix it. It has been saying that the account is in review for over a month now when its supposed to take 24 hrs to reconnect. It sucks because I can't sell anymore using the platforms.

A lot to learn and understand as a new business owner. However, has a lot to offer as well.

Our Facebook and Instagram account have been disabled for almost 2 weeks and we have done all the necessary steps to fix this issue. We have all the information required for our account submitted. We need to fix this issue so we can continue selling on Facebook and Instagram. No one has been able to help us with this ongoing issue.

App no longer working. Keep getting error message. Uninstalled it, now can't reinstall. Hope someone from support will reply. Sigh!

Our facebook and instagram is still on review. Can you help us about this