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I have done this app multiple times and it doesn't connect. Shopify and Facebook/Instagram. It goes through all the prompts and says connected but it isn't working.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
This set up was very user friendly and easy to understand. I am kind of computer challenged, so that is very important to me.
I'm trying to figure out why I can't create a Marketing Campaign in Facebook. I am able to in Microsoft and Pinterest but not in Facebook/Instagram.
Was that feature removed in the app?
Hi There!
Thank you for taking time to leave a review. We would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
don't know yet as I have only just installed it. So its a bit premature to ask for 100 characters that I don't really want to
Thank you for sharing your feedback. Reviews are completely optional for merchants, and you can always change your review at a later date once you have more experience with the app. I'll be in touch via email to see if you have any further comments. - Veena, Shopify Support
Buenas aplicacion, ayudaaaaaa en todo lo que estamos necesitando para el negocio,........................
Much better than the previous link, hopefully it stays connected. The old version would disconnect all the time. Very easy setup all within Shopify.
A great app! It helped me a lot. I think everyone should have it in their store! I would give 100 stars, only 5 is not enough :)
Pretty good seems to be there. Why they ask me before I have used it seems rather a waste of time honestly.
This App makes it all so easy to connect my store for future growth. Shopify team has help me learn so much about the e commerce system.
I created a FB account for this new store a month ago and it still won't show on the list of FB pages I own. I check every few days.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. It sounds like you just need to set the correct permissions with Facebook's tools. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify