Facebook & Instagram , 4.716 avaliações

Classificação geral
3,8
Número por nível de avaliação
  • 62% das avaliações são de 5 estrelas
  • 15% das avaliações são de 4 estrelas
  • 5% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 16% das avaliações são de 1 estrelas
4 de novembro de 2020

quick and easy to use, once I found it. had a hard time getting to the facebook link with Spotify because I wasn't familiar with the platform. now that I know its been smooth sailing

StarChildYeezo
Estados Unidos
3 meses usando o app
Data de edição: 13 de junho de 2021

Very bad, there is always the problem of facebook detection error
The credit card information is sent to facebook, and it is impossible to judge whether the purchase event and api are duplicated, resulting in low advertising efficiency...
很糟糕,一直存在facebook檢測錯誤的問題
一下信用卡資訊傳送給facebook,一下購買事件和api重複無法判斷,讓廣告變的效益非常差....

EJZZ歐爵國際|台灣品牌
Taiwan
Aproximadamente 2 anos usando o app
8 de fevereiro de 2021

it was very informative. It was very easy to use and I did not have to search all over to find how to use it. It was simple and straight to the point. I would recommend this to my friends and colleagues alike.

THE BOJOUL STORE
Estados Unidos
3 meses usando o app
19 de novembro de 2020

Easy setup, worked exactly as described and required no extra information. Simple, Easy and fast, no problems.

The Holy Black Trading Co
Estados Unidos
3 meses usando o app
14 de novembro de 2020

easy to connect and set up. highly recommended. to other start ups and small business. very nice application

orientsea macrame ph
Filipinas
3 meses usando o app
31 de julho de 2022

I have always struggled with Shopify's Facebook channel for one reason or another. As other reviews have mentioned, it spams all your followers every time you make a change to a product, and there is no way to turn this off. I ended up having to delete my Facebook Shop completely to avoid this.
Products are duplicated in my catalogue on Facebook any time I update them (e.g. new product name), some products don't appear there, products have wrong prices, wrong images. In short, it's a mess.

Lulu Babe
Austrália
Aproximadamente 2 anos usando o app
Meta deixou uma resposta 2 de agosto de 2022

Hello!

Paola here with Shopify! Thank you for taking the time to tell us about your experience with the Facebook Channel app. I completely understand where you are coming from. Deleted products are never truly deleted from your catalog for history purposes. However, products that were changed/deleted, will have their visibility as "hidden" or "staging", which means they will not be visible to your customers. I will be reaching out to you shortly to help you troubleshoot what is happening and set the next steps.

I look forward to chatting with you!

Paola | Shopify Support

15 de janeiro de 2021

I didn't know that i needed to use a laptop or desktop to complete my facebook/instagram install...but once i figured that out it was pretty simple

TheTypsyGypsyBoutique
Estados Unidos
Mais de 2 anos usando o app
29 de outubro de 2020

I love the app. I found it super useful and really convenient to navigate. I'm excited to see more benefits in the future.

Law 17
Estados Unidos
Mais de 4 anos usando o app
Meta deixou uma resposta 2 de novembro de 2020

I appreciate the time you took for sharing your feedback! We work hard to improve our app functionality, so I’d like to touch base with you in regards to your experience. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

18 de janeiro de 2021

The facebook app was easy to install and set up. I've installed it before so not sure why my store disconnected but was quick to re set up.

My Guest Book
Nova Zelândia
Mais de 2 anos usando o app
25 de novembro de 2020

Facebook was helpful in driving customers to my site. It was a natural transition from scrolling to shopping.

DYENHAUSE
Estados Unidos
3 meses usando o app